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Mary McClain

Overview Reviews (148)

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Mary McClain

Service Customer Care

Orr Chevrolet of Fort Smith

6500 Autopark Dr
Fort Smith, AR 72908

I'm Mary McClain and I'm a 1988 graduate of Caney Valley High in Ramona, OK. I've been in the automotive business for 22 years and I love it because of the customer service. I get to meet new people and help them with their needs. I'm a friendly person and I love what I do here at Orr Auto Park. I love the people I work with. They are family to me. Most of all, my husband for 28 years and my 2 children. My free time is devoted to my precious grand daughter, Harmony , and my grandson Wyatt . I enjoy life

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4.8

148 Reviews

Overview Reviews (148)

Dealership Experience

11 yrs, 5 mos

Industry Experience

21 yrs, 7 mos

Specialties & Trainings

chevy service advisor

customer service

4.8

148 Reviews

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148 Reviews of Mary McClain

September 23, 2026

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Great people! Have bought several cars there! The service there is excellent and I have I have brought at least 8 cars in the part. Have bought several cars there! The service there is excellent and I have I have brought at least 8 cars in the part. More

by tery Magrini

Verified Customer

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Recommend Dealer

Yes

September 16, 2026

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Service advisor was very nice and respectful about my concerns. Great guy and pleasant to work with concerns. Great guy and pleasant to work with More

by millerbillyj

Verified Customer

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Recommend Dealer

Yes

September 11, 2026

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The service was very quick. Everyone was friendly and helpful. It was a wonderful time. Everyone was friendly and helpful. It was a wonderful time. More

by JESN250

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Harold Dean, Jason Isclaw

September 04, 2026

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They got my car in for repair very quick. Very courteous and poilite. It is a pleasure doing business there. Very courteous and poilite. It is a pleasure doing business there. More

by SINFALT

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Recommend Dealer

Yes

August 30, 2026

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Always satisfied with their service and attention to detail, they have professional technicians trained for GM automotive detail, they have professional technicians trained for GM automotive More

by FOXBA56

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Harold Dean, Jason Isclaw

July 27, 2026

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best service advisor ever. Orr always treats me right. Staff are all very friendly and i would recommend them to everyone. Orr always treats me right. Staff are all very friendly and i would recommend them to everyone. More

by aanderson

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Ike Borges, Don Corbit, Harold Dean, Ed Flaherty, Lizzie Herd, Joel Ferrier, Joel Ferrier

July 20, 2026

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Great service. Good communication.highly recommend this dealership .fixed everything to our satisfaction and let us know right away when they had to order parts an Good communication.highly recommend this dealership .fixed everything to our satisfaction and let us know right away when they had to order parts and when they would be in More

by KACL24

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Harold Dean, Jason Isclaw

July 18, 2026

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Oil change and tire rotation, also experiencing issue with OnStar and app connectivity. Completed service and investigated onstar issue. They had to order a part for replacement, but happy with service s with OnStar and app connectivity. Completed service and investigated onstar issue. They had to order a part for replacement, but happy with service so far. More

by HAILEYSMOMMA09

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Harold Dean, Jason Isclaw

July 15, 2026

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Great customer service, fast service explains everything where you can really understand what they’re telling you where you can really understand what they’re telling you More

by manessdebra3

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Harold Dean, Ed Flaherty, Jason Isclaw, Lizzie Herd, Joel Ferrier

July 01, 2026

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Great service / quick oil change! Friendly, smiling and courteous staff! Complementary car wash included with service! Friendly, smiling and courteous staff! Complementary car wash included with service! More

by ralph.lydia

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Harold Dean, Ed Flaherty, Jason Isclaw, Joel Ferrier