
Mary McClain
Service Customer Care
Orr Chevrolet of Fort Smith
6500 Autopark Dr
Fort Smith, AR 72908
I'm Mary McClain and I'm a 1988 graduate of Caney Valley High in Ramona, OK. I've been in the automotive business for 22 years and I love it because of the customer service. I get to meet new people and help them with their needs. I'm a friendly person and I love what I do here at Orr Auto Park. I love the people I work with. They are family to me. Most of all, my husband for 28 years and my 2 children. My free time is devoted to my precious grand daughter, Harmony , and my grandson Wyatt . I enjoy life
Read moreDealership Experience
10 yrs, 5 mos
Industry Experience
20 yrs, 7 mos
Specialties & Trainings
chevy service advisor
customer service
113 Reviews
Write a Review113 Reviews of Mary McClain
September 11, 2025
Always rolling out the red carpet! !! How could I not love coming here! Purchased my first vehicle at Smith in 1970. I think that says it all!! !! How could I not love coming here! Purchased my first vehicle at Smith in 1970. I think that says it all!! More
Other Employees Tagged: Jason Isclaw , Tray Dixon put me in a vehicle I didn't even know I wanted! Kind, polite, I could go on...... great experience... also Wes was great --- he was working all alone that day and was to the point and professional.
September 10, 2025
Great service from phone and service. I have bought my car there for several years. I have bought my car there for several years. More
Other Employees Tagged: Lizzie Herd, Joel Ferrier, Joel Ferrier
September 05, 2025
Harold Dean is a top of the line service coordinator, don’t get any better don’t get any better More
Other Employees Tagged: Harold Dean
July 14, 2025
This is the third vehicle I have bought from Orr and I will continue to do business with them. will continue to do business with them. More
Other Employees Tagged: Harold Dean, Jason Isclaw
July 11, 2025
Great customer service keeps me coming back to Orr. Harold is the best and is greatly appreciated! Harold is the best and is greatly appreciated! More
Other Employees Tagged: Harold Dean
June 11, 2025
Brought my 2022 Tahoe in to Orr-Ft Smith to have the oil changed and tires rotated. This was my first experience in the Service Dept since purchasing my vehicle several months prior. I was pleasantly surpr changed and tires rotated. This was my first experience in the Service Dept since purchasing my vehicle several months prior. I was pleasantly surprised by the experience! The Service Dept personnel were prompt, courteous and friendly. My appointment was at 10:15 am and I was rolling out of the parking lot at 11:13 am. During my visit, I went to their Waiting area, which was clean and orderly with very comfortable seating. Overall, it was a great experience! More
Other Employees Tagged: Eduardo
May 16, 2025
Fast efficient service! Every one was very friendly and polite! I fully recommend Orr Cadillac / Chevy! Every one was very friendly and polite! I fully recommend Orr Cadillac / Chevy! More
Other Employees Tagged: Harold Dean, Ed Flaherty, Jason Isclaw, Lizzie Herd, Joel Ferrier
May 10, 2025
Prices are high but in all, excellent customer service. Awesome selection in vehicles and they was able to answer all our questions. Awesome selection in vehicles and they was able to answer all our questions. More
Other Employees Tagged: Harold Dean, Jason Isclaw