Mary McClain | Page 4

Service appointment for recall items Excellent reservation service, and prompt and courteous attention when care was taken in. Always superb attention to detail, and the service writers Excellent reservation service, and prompt and courteous attention when care was taken in. Always superb attention to detail, and the service writers always treat you as a valued customer. More

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On point!! They really care about your needs when you first arrive and make great suggestions for the upkeep of you vehicle.Nothing but the best from their staff They really care about your needs when you first arrive and make great suggestions for the upkeep of you vehicle.Nothing but the best from their staff!! More

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great this was routine service and an open recall repair and so far it has always been a pleasure to work with the Orr Chevrolet team this was routine service and an open recall repair and so far it has always been a pleasure to work with the Orr Chevrolet team More

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Fantastic service and caring employees Took my car in for a service issue, they had great communication, provided a nice replacement vehicle, did a fantastic job at fixing the issue. During Took my car in for a service issue, they had great communication, provided a nice replacement vehicle, did a fantastic job at fixing the issue. During the period they were serving my car, I let them know when we were leaving for vacation and they made sure to have it competed before I had to leave, additionally my husband ended up going in the hospital so we did not go on vacation. When Shane called to follow up with me, he even asked about my husband. That kind of consideration is rare anymore and I highly value it. Thank you so much! More

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Great folks! In for oil filter and inspection, first time since bought new truck. Had appointment at 3:30 pm out by 4:15 pm. not bad In for oil filter and inspection, first time since bought new truck. Had appointment at 3:30 pm out by 4:15 pm. not bad More

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FRIENDLY, AND HELPFUL The service was timely. The people were Friendly. All was Clean. This was in the service area. However while I was driving in the parking lot area The service was timely. The people were Friendly. All was Clean. This was in the service area. However while I was driving in the parking lot area to go to the service area the salespeople were outside on the sidewalk and I felt like they were going to hijack me. Now I realize we have had rain and sales do not do well in rain. I do feel that this was a little overboard. I did look at a new vehicle but mad sure that my sales person was with me for I did not want to be taken hostage. Also could the eating of food be done other than the front area for the employees. Will still recommend Orr's but only if you make appointment with sales person. The service area is wonderful. More

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5000 mile check up oil change Was in and out quickly with no hassle, though the car was was broken. Great experience. Will recommend and I'll be back at 10000. Was in and out quickly with no hassle, though the car was was broken. Great experience. Will recommend and I'll be back at 10000. More

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Horrible service department. The truck buying process was made fairly easy, thanks to a great salesman. Since buying the truck, I've had several mechanical issues with the truck w The truck buying process was made fairly easy, thanks to a great salesman. Since buying the truck, I've had several mechanical issues with the truck which has caused me to b in the shop way too much for a brand new 2019 Silverado. Joe in service has been outstanding. The service manager on the other hand has been a nightmare. Hands down the worst service manager who provides the worst customer assistance. He has been nothing but rude and unhelpful. I have yet to hear an apology for his awful service. Will never buy another truck from Orr based on his customer care. More

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Great Service As always, the service department is very professional and goes above and beyond. Love this dealership. I have recommended to all of my friends and fa As always, the service department is very professional and goes above and beyond. Love this dealership. I have recommended to all of my friends and family. More

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Quality Service and customer satisfaction! If you are looking for a quality comprehensive service department with personal attention to detail and customer satisfaction, then head to Orr Chevro If you are looking for a quality comprehensive service department with personal attention to detail and customer satisfaction, then head to Orr Chevrolet! I appreciate how they never talk down to me and will answer my questions in detail and terms I understand. While there I also purchased a 2019 Equinox. Morgan Highfield was the salesperson that patiently listened to my needs and concerns, asked pertinent questions, and paired me with my perfect vehicle. She is definitely an asset to Orr Chevrolet, and I would highly recommend her to anyone looking to make a purchase! More

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