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Mary McClain

Overview Reviews (133)

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Mary McClain

Mary McClain | Page 5

Service Customer Care

Orr Chevrolet of Fort Smith

6500 Autopark Dr
Fort Smith, AR 72908

I'm Mary McClain and I'm a 1988 graduate of Caney Valley High in Ramona, OK. I've been in the automotive business for 22 years and I love it because of the customer service. I get to meet new people and help them with their needs. I'm a friendly person and I love what I do here at Orr Auto Park. I love the people I work with. They are family to me. Most of all, my husband for 28 years and my 2 children. My free time is devoted to my precious grand daughter, Harmony , and my grandson Wyatt . I enjoy life

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4.8

133 Reviews

Overview Reviews (133)

Dealership Experience

11 yrs, 1 mo

Industry Experience

21 yrs, 3 mos

Specialties & Trainings

chevy service advisor

customer service

4.8

133 Reviews

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133 Reviews of Mary McClain

October 12, 2024

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Employee Rating

Nice people, always friendly. Clean customer lounge with water and coffee. Always keep you updated on the progress of your vehicle. Clean customer lounge with water and coffee. Always keep you updated on the progress of your vehicle. More

by IT Guy

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Harold Dean , David Weyrick

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Oct 14, 2024 -

Orr Chevrolet of Fort Smith responded

Thank you so much for taking the time to let us know how we did! We appreciate your business and look forward to working with you again in the future!

September 30, 2024

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All went very well! Could not have asked for faster, better service on my truck. Could not have asked for faster, better service on my truck. More

by evelynlewelling

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Harold Dean, Jason Isclaw

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Oct 02, 2024 -

Orr Chevrolet of Fort Smith responded

Evelyn, thank you so much for taking the time to let us know how your experience went! We know you have many options when it comes to servicing your vehicle, and we are so happy you chose us! We look forward to working with you again in the future!

September 17, 2024

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Excellent fit me in without and appt. Got me in and out so quickly and the entire staff there was friendly and helful Got me in and out so quickly and the entire staff there was friendly and helful More

by KIMBERLY.PSARRAS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Harold Dean, Jason Isclaw

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Sep 17, 2024 -

Orr Chevrolet of Fort Smith responded

Kimberly, we are very thankful that you chose us to service your vehicle! We work hard to provide the best service and we are glad to hear that you had such a great experience! We look forward to continuing to service your vehicle in the future!

September 15, 2024

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There was no where for large people to sit. And the chairs they had were extremely uncomfortable. And the chairs they had were extremely uncomfortable. More

by akinstyson

Verified Customer

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Recommend Dealer

Other Employees Tagged: Ike Borges, Don Corbit, Harold Dean, Ed Flaherty, Jason Isclaw, Lizzie Herd, Joel Ferrier, Joel Ferrier

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Sep 16, 2024 -

Orr Chevrolet of Fort Smith responded

Thank you for taking the time to leave us feedback about your experience with us. We apologize that our facility didn't meet the needs that you or your party required. I will personally pass along this information to management for review. If there is anything else that you need, please don't hesitate to reach out.

September 12, 2024

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Professional courtesy respectfully lesson to ever question I had was all resolved and I am greatfol question I had was all resolved and I am greatfol More

by feisty1937

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Ike Borges, Don Corbit, Harold Dean, Jason Isclaw

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Sep 16, 2024 -

Orr Chevrolet of Fort Smith responded

We are so glad to hear that you had such a great experience with our dealership! Thank you for taking the time to let us know about your visit and we look forward to working with you again in the future!

September 07, 2024

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Employee Rating

Always great service at Orr Chevrolet. The guys there are great. Don’t take my truck elsewhere The guys there are great. Don’t take my truck elsewhere More

by ANDREWBELKE

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Harold Dean, Ed Flaherty, Lizzie Herd

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Sep 09, 2024 -

Orr Chevrolet of Fort Smith responded

Thank you for the positive feedback! We appreciate you taking the time to let us know how your experience was and look forward to servicing your truck in the future!

August 19, 2024

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We’re so glad that we bought our new Chevrolet Equinox for Orr Chevrolet. Our salesman Scott Foley helped us through the process and we appreciated it so much. We try to shop locally and Fort Smith has ma for Orr Chevrolet. Our salesman Scott Foley helped us through the process and we appreciated it so much. We try to shop locally and Fort Smith has many places available. More

by SCOTTCOLLI1958

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Harold Dean, Jason Isclaw

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Aug 29, 2024 -

Orr Chevrolet of Fort Smith responded

With all the choices of dealerships locally, we are thankful that you chose us! We work hard to provide the best customer service and give the best experience! We just wanted to say thanks for taking the time to let us know how your visit went!

August 13, 2024

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During this appointment I asked for them to look at my breaks because they were squeaking. The tech said there is nothing wrong with the breaks and that squeaking was normal due to the material breaks are breaks because they were squeaking. The tech said there is nothing wrong with the breaks and that squeaking was normal due to the material breaks are made out of these days. I find that comment completely unacceptable. Squeaking breaks are not normal. More

by sstove00

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Harold Dean, Jason Isclaw

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August 04, 2024

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Have a diesel truck when it needs service or repair work it gets done in a timely and efficient manner it gets done in a timely and efficient manner More

by franktozark

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Harold Dean, Jason Isclaw

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July 29, 2024

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Great service. Friendly and helpful. Bought 3 vehicles here and will always come back for the next one. Friendly and helpful. Bought 3 vehicles here and will always come back for the next one. More

by VALENTEBABB

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ike Borges, Don Corbit, Harold Dean, Ed Flaherty, Jason Isclaw, Lizzie Herd, Joel Ferrier, Joel Ferrier , Eric K

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