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Mary PIleggi
17 Reviews
Dealership Experience
7 yrs, 11 mos
17 Reviews of Mary PIleggi
May 10, 2021
I had a GM recall and called you all. The girls there were super, polite, professional and very helpful leading me through the procedure of getting it done. I had an appointment this A.M. and the gu were super, polite, professional and very helpful leading me through the procedure of getting it done. I had an appointment this A.M. and the guys at the service dept. were helpful, professional and courteous. To my surprise, the job was completed earlier than quoted and Michael called me and informed the job was done. I have always had good experiences with your dealership and I will continue to patronize you. Thanks, Eugene Gay More
by Gene
Other Employees Tagged: William Fanning , Michael Kramen
July 04, 2019
Quick & Professional We had a great experience and everyone was very professional and knowledgeable. Our transaction was handled efficiently, and we were very pleased wit We had a great experience and everyone was very professional and knowledgeable. Our transaction was handled efficiently, and we were very pleased with the level of service received. More
by PERKINS2930
Verified CustomerOther Employees Tagged: Wade Hooker
June 29, 2019
Honest and loyal I would never go anywhere else . they have been there for my family when ever we Where ready for our next Truck, Sedan And now SUV. Wonderful custo I would never go anywhere else . they have been there for my family when ever we Where ready for our next Truck, Sedan And now SUV. Wonderful customer service great financing from beginning to end . More
by SPIRES.TRACY
Other Employees Tagged: Charles Williams
June 12, 2019
Battery issues I had ano AWESOME sales person and financial person however within two weeks my car had to be jumped. When I took it to the dealership they put me in I had ano AWESOME sales person and financial person however within two weeks my car had to be jumped. When I took it to the dealership they put me in a rental that had to continui9be jumped off as well. Very frustrating. More
by LACEY.MAE620
May 16, 2019
Lack of Integrity I recently purchased a used vehicle from Master Buick GMC with an extended warranty. Along with the purchase I was given the Car Fax. Not 60 days late I recently purchased a used vehicle from Master Buick GMC with an extended warranty. Along with the purchase I was given the Car Fax. Not 60 days later, the vehicle required a major repair--the engine would have to be torn down--that unbeknownst to me was reported by the previous owner. I was told by the service department that there was a possibility the repair would not be covered by my warranty and I would need to cover the cost myself, nearly $2000. While I understand there is an inherent risk in the purchase of a new vehicle, it saddens me that a dealer that touts a spirit of community and support of our military (I am currently serving in the USAF), would not disclose that information at the sale of the vehicle. The issues that I observed and recorded before returning the vehicle for service were nearly verbatim to that made by the previous owner. Reluctantly, I traded in the vehicle for another. However, I returned just a few days later to have my new vehicle detailed and I saw the vehicle that needed repair on the lot for resale undoubtedly with plans to sell it again to the next unsuspecting person. As a result, I don't plan to EVER return to Master to have my vehicle serviced or to purchase another. I don't trust them! And if anyone were to ask for my recommendation, I would suggest they avoid buying used vehicles from this dealer. More
by Monique B
Other Employees Tagged: Wade Hooker , Charles Williams
April 20, 2019
Great process and customer service Buying a new vehicle is always a hassle. Mary was able to work around our very busy masters schedule. They even got us a better interest rate from our Buying a new vehicle is always a hassle. Mary was able to work around our very busy masters schedule. They even got us a better interest rate from our own bank! I love my new (pre owned)) truck and feel like any service I may need in the future will be handled as efficiently as the purchase was. More
by FMERRIL
April 13, 2019
Great Mary was great to work with she made my buying experience easy and fun the way it should be. Thank you Mary for all of your help. Mary was great to work with she made my buying experience easy and fun the way it should be. Thank you Mary for all of your help. More
by DONNAWILEY34
Other Employees Tagged: Wade Hooker
March 05, 2019
New used vehicle...great service Great service...2nd vehicle bought from Masters...same great service...Always recommend they checkout Masters for a great deal, service and prices...T Great service...2nd vehicle bought from Masters...same great service...Always recommend they checkout Masters for a great deal, service and prices...Thank you MB More
by Silverbullet
Other Employees Tagged: Wade Hooker, Keith Stone
March 01, 2019
Fantastic Gene Baxley was excellent as always. Price on the new truck was very reasonable as was the trade price on my truck. I will be back when ready to buy a Gene Baxley was excellent as always. Price on the new truck was very reasonable as was the trade price on my truck. I will be back when ready to buy again. More
by SHEUINC
Other Employees Tagged: Gene Baxley, Keith Stone
January 31, 2019
Great Service I was called promptly with a diagnosis for my vehicle. My car was fixed and ready to go just as promised by the service gentleman. If you want good qu I was called promptly with a diagnosis for my vehicle. My car was fixed and ready to go just as promised by the service gentleman. If you want good quality work and prompt services for your vehicle, this is where you need to bring your car. More
by Heaven
