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Wade Hooker
31 Reviews
31 Reviews of Wade Hooker
March 19, 2021
My family and I have purchased 3 vehicles from Master in the last 2 years. Friendly, courteous service is what keeps bring us back. Unfortunately, we had problems with my truck but they were more than willi the last 2 years. Friendly, courteous service is what keeps bring us back. Unfortunately, we had problems with my truck but they were more than willing to do whatever it took to fix a very difficult problem. I will buy from them again. More
by Thurman family
Other Employees Tagged: Will Schafer, Bill Whitten, David Truitt, Phillip Towns, Brooke Jennings
September 01, 2020
This is the second vehicle I have purchased from Master Buick GMC. Wade Hooker and Michael Johnston provided excellent customer service. I will definitely recommend Master Buick GMC to family and friends. Buick GMC. Wade Hooker and Michael Johnston provided excellent customer service. I will definitely recommend Master Buick GMC to family and friends. More
by Gabriella E
Other Employees Tagged: Keith Stone, Michael Johnston , Wade Hooker
June 02, 2020
Purchased a Certified PREOWNED Buick Enclave. Day 3, leak from sunroof. Water damage both side panels. Solution “bring it back to be fixed. Fraudulent sale leak from sunroof. Water damage both side panels. Solution “bring it back to be fixed. Fraudulent sale More
by kathyv
Other Employees Tagged: Will Schafer, Frank Ward, Bill Whitten, Keith Stone
May 09, 2020
Great experience working with Nicole- she kept me posted in a vehicle I was looking for for quiet some time. Every employee was an asset to my car buying experience. in a vehicle I was looking for for quiet some time. Every employee was an asset to my car buying experience. More
by dandsconfer
Other Employees Tagged: Will Schafer, Nicole Rowell, Keith Stone , Jeff McKee
July 05, 2019
Great work Real professionals will continue having my gmc service and time to trade will trade with the fine folks at master and so will my wife Real professionals will continue having my gmc service and time to trade will trade with the fine folks at master and so will my wife More
by DAVID29805
Verified CustomerOther Employees Tagged: Frank Ward, Brad Gillespie, Bernard Hughes
July 04, 2019
Quick & Professional We had a great experience and everyone was very professional and knowledgeable. Our transaction was handled efficiently, and we were very pleased wit We had a great experience and everyone was very professional and knowledgeable. Our transaction was handled efficiently, and we were very pleased with the level of service received. More
by PERKINS2930
Other Employees Tagged: Mary PIleggi
June 16, 2019
Very pleasant Relaxed atmosphere,friendly salesmen. No pressure on sales great negotiating prices with no hassle. A pleasure doing business with this group of peopl Relaxed atmosphere,friendly salesmen. No pressure on sales great negotiating prices with no hassle. A pleasure doing business with this group of people. Will and have recommended to buy from herr More
by Treb1
May 16, 2019
Lack of Integrity I recently purchased a used vehicle from Master Buick GMC with an extended warranty. Along with the purchase I was given the Car Fax. Not 60 days late I recently purchased a used vehicle from Master Buick GMC with an extended warranty. Along with the purchase I was given the Car Fax. Not 60 days later, the vehicle required a major repair--the engine would have to be torn down--that unbeknownst to me was reported by the previous owner. I was told by the service department that there was a possibility the repair would not be covered by my warranty and I would need to cover the cost myself, nearly $2000. While I understand there is an inherent risk in the purchase of a new vehicle, it saddens me that a dealer that touts a spirit of community and support of our military (I am currently serving in the USAF), would not disclose that information at the sale of the vehicle. The issues that I observed and recorded before returning the vehicle for service were nearly verbatim to that made by the previous owner. Reluctantly, I traded in the vehicle for another. However, I returned just a few days later to have my new vehicle detailed and I saw the vehicle that needed repair on the lot for resale undoubtedly with plans to sell it again to the next unsuspecting person. As a result, I don't plan to EVER return to Master to have my vehicle serviced or to purchase another. I don't trust them! And if anyone were to ask for my recommendation, I would suggest they avoid buying used vehicles from this dealer. More
by Monique B
Other Employees Tagged: Mary PIleggi , Charles Williams
May 02, 2019
Most Pleasant Experience!! Nicole, Wade and Keith absolutely made this experience the best ever and made our car dream true!! We will definitely be referring friends and family! Nicole, Wade and Keith absolutely made this experience the best ever and made our car dream true!! We will definitely be referring friends and family! More
by MISSJESS1981
Other Employees Tagged: Nicole Rowell, Keith Stone
April 16, 2019
Oil change and tire rotation The oil change and tire rotation was done quickly and in a professional manner. I am pleased with the service and the product. It was so much better t The oil change and tire rotation was done quickly and in a professional manner. I am pleased with the service and the product. It was so much better than the oil change chain I used with my previous vehicle. More
by Norma
Other Employees Tagged: Unknown
