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Mason Day
159 Reviews
159 Reviews
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159 Reviews of Mason Day
July 15, 2022
My husband brought my daughter’s car to the dealership a week prior to me, the check engine light was on. Since it went off they sent him away stating there was nothing they could do. The light came on week prior to me, the check engine light was on. Since it went off they sent him away stating there was nothing they could do. The light came on again, this time I went straight there. I was charged $160 for a diagnostic (ABSOLUTELY RIDICULOUS) but since it was under warranty still, we proceeded. We were told it was the thermostat and O2 censor and it would be $997 (ABSOLUTELY RIDICULOUS) to fix. I called for 2 days to discuss this with the service guy who mysteriously disappeared because I could not get him after several calls and voicemails. When I went there to pay no one discussed anything with me. The guy simply printed my receipt and told me to go pay. Literally no customer service. As I was paying I asked the cashier for the detailed packed she was trying to withhold since no one actually broke down what my $160 revealed. I finally had the car towed down to Buick (that’s what type of car it is). I did not need the O2 censor replaced and fixing the thermostat was was less than over half the price. I will never purchase anything from Nissan again. More
by timarie75
Verified CustomerOther Employees Tagged: Jon Peeples, Jimmy Morejon , Hannah Cadle, Jeremy Hinkle, Chloe Sessler, Jim Spaulding, Ivo Stuller, Isaac Velazquez
July 05, 2022
This was a good dealer. I enjoyed working with them. In the future they need to make decisions quickly as the road can be not good for driving. I enjoyed working with them. In the future they need to make decisions quickly as the road can be not good for driving. More
by Jgaff89330
Other Employees Tagged: Jon Peeples, Clayton Elliott, Jimmy Morejon , Hannah Cadle, Chloe Sessler, Jim Spaulding, Ivo Stuller, Isaac Velazquez
June 22, 2022
I love there car,this is the second car I got for them,great car them,great car More
by SEANW22
Other Employees Tagged: Jon Peeples, Jimmy Morejon , Charles Beck, Hannah Cadle, Jeremy Hinkle, Chloe Sessler, Jim Spaulding, Ivo Stuller, Isaac Velazquez
June 10, 2022
I had a great time with the staff and I will be back for my next vehicle a Nissan my next vehicle a Nissan More
by pasqualeventriglia5
Other Employees Tagged: Jon Peeples, Clayton Elliott, Jimmy Morejon , Charles Beck, Hannah Cadle, Chloe Sessler, Jim Spaulding, Ivo Stuller, Isaac Velazquez
June 05, 2022
Sam is simply the best. He cares so much. I appreciate the great customer service. His understanding of cars and loans is amazing. He cares so much. I appreciate the great customer service. His understanding of cars and loans is amazing. More
by SHERYVONE1
Other Employees Tagged: Jon Peeples, Clayton Elliott, Jimmy Morejon , Charles Beck, Hannah Cadle, Chloe Sessler, Jim Spaulding, Ivo Stuller, Isaac Velazquez
May 27, 2022
Very thorough, efficient work! I have been taking my car to Nissan for years and I will continue doing so. I have been taking my car to Nissan for years and I will continue doing so. More
by TAYLOR_BRACK
Other Employees Tagged: Jon Peeples, Jimmy Morejon , Charles Beck, Hannah Cadle, Jeremy Hinkle, Chloe Sessler, Jim Spaulding, Ivo Stuller, Isaac Velazquez
May 20, 2022
everyone was very kind and helpful. the service was quick and efficient. the price wasn’t through the roof either. the service was quick and efficient. the price wasn’t through the roof either. More
by SYLERKAE
Other Employees Tagged: Jon Peeples, Clayton Elliott, Jimmy Morejon , Garry Bradley, Hannah Cadle, Chloe Sessler, Jim Spaulding, Ivo Stuller, Isaac Velazquez
May 13, 2022
Top notch Nissan dealership with great service from both the Sales and Service teams; would definitely recommend as the only dealership in Ocala to visit for great Nissan products! the Sales and Service teams; would definitely recommend as the only dealership in Ocala to visit for great Nissan products! More
by TERRY.RATHBONE1
Other Employees Tagged: Jimmy Morejon , Garry Bradley, Jeremy Hinkle, Jim Spaulding, Isaac Velazquez, Caleb Johnson ??????????
May 12, 2022
Great customer service from Brandon D. Maintenance service by Jimmy was very helpful and informative. Maintenance service by Jimmy was very helpful and informative. More
by Krabi360
Other Employees Tagged: Clayton Elliott, Jimmy Morejon , Jim Spaulding, Isaac Velazquez
May 11, 2022
good service. advisor is nice. quick. porters are nice. staff is very friendly. exceeded expectations advisor is nice. quick. porters are nice. staff is very friendly. exceeded expectations More
by KALEIGHCANN1017
Other Employees Tagged: Jon Peeples, Jimmy Morejon , Garry Bradley, Hannah Cadle, Chloe Sessler, Ivo Stuller, Isaac Velazquez
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