Mason Day | Page 9

The staff is very friendly, knowledgeable, and professional. Isaac. Velazquez did a great job servicing my vehicle. professional. Isaac. Velazquez did a great job servicing my vehicle. More

by MARSHAVAZQUEZDEJESUS Verified Customer Verified Customer

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We always get rapid service and the results are always excellent. The quality of our Nissan is outstanding. We have not had even one poor performance issue with the car. excellent. The quality of our Nissan is outstanding. We have not had even one poor performance issue with the car. More

by MUGRAM Verified Customer Verified Customer

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My husband brought my daughter’s car to the dealership a week prior to me, the check engine light was on. Since it went off they sent him away stating there was nothing they could do. The light came on week prior to me, the check engine light was on. Since it went off they sent him away stating there was nothing they could do. The light came on again, this time I went straight there. I was charged $160 for a diagnostic (ABSOLUTELY RIDICULOUS) but since it was under warranty still, we proceeded. We were told it was the thermostat and O2 censor and it would be $997 (ABSOLUTELY RIDICULOUS) to fix. I called for 2 days to discuss this with the service guy who mysteriously disappeared because I could not get him after several calls and voicemails. When I went there to pay no one discussed anything with me. The guy simply printed my receipt and told me to go pay. Literally no customer service. As I was paying I asked the cashier for the detailed packed she was trying to withhold since no one actually broke down what my $160 revealed. I finally had the car towed down to Buick (that’s what type of car it is). I did not need the O2 censor replaced and fixing the thermostat was was less than over half the price. I will never purchase anything from Nissan again. More

by timarie75 Verified Customer Verified Customer

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This was a good dealer. I enjoyed working with them. In the future they need to make decisions quickly as the road can be not good for driving. I enjoyed working with them. In the future they need to make decisions quickly as the road can be not good for driving. More

by Jgaff89330 Verified Customer Verified Customer

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I love there car,this is the second car I got for them,great car them,great car More

by SEANW22 Verified Customer Verified Customer

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I had a great time with the staff and I will be back for my next vehicle a Nissan my next vehicle a Nissan More

by pasqualeventriglia5 Verified Customer Verified Customer

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Sam is simply the best. He cares so much. I appreciate the great customer service. His understanding of cars and loans is amazing. He cares so much. I appreciate the great customer service. His understanding of cars and loans is amazing. More

by SHERYVONE1 Verified Customer Verified Customer

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Very thorough, efficient work! I have been taking my car to Nissan for years and I will continue doing so. I have been taking my car to Nissan for years and I will continue doing so. More

by TAYLOR_BRACK Verified Customer Verified Customer

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everyone was very kind and helpful. the service was quick and efficient. the price wasn’t through the roof either. the service was quick and efficient. the price wasn’t through the roof either. More

by SYLERKAE Verified Customer Verified Customer

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Top notch Nissan dealership with great service from both the Sales and Service teams; would definitely recommend as the only dealership in Ocala to visit for great Nissan products! the Sales and Service teams; would definitely recommend as the only dealership in Ocala to visit for great Nissan products! More

by TERRY.RATHBONE1 Verified Customer Verified Customer

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