Mason Garsee | Page 3

Great customer service as always! I'd definitely refer anyone to Silsbee Toyota! You guys are awesome! I'd definitely refer anyone to Silsbee Toyota! You guys are awesome! More

by kanikotyann Verified Customer Verified Customer

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Those are the friendliest people at Silsbee Toyota! I was nervous when I came in, but that was gone in a few minutes. When I talked to Mason, I had no plans to buy a new vehicle . Those guys and I s I was nervous when I came in, but that was gone in a few minutes. When I talked to Mason, I had no plans to buy a new vehicle . Those guys and I started talking and laughing and I felt more comfortable. I'm a talker, and very silly, but they were patient with me. Josh was wonderful! He explained in details the things I needed to know about and he seemed to be able to tell when it was over my head. Thank you! Thank you! Thank you all!!! Truthfully, the best car buying experience I have ever had. I would not hesitate to recommend them to friends and family. Keep up the good work guys and gals!!! More

by CKO Verified Customer Verified Customer

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People are always nice and friendly. Easy to drop off and pick up my truck. Easy to drop off and pick up my truck. More

by hadearlton Verified Customer Verified Customer

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My service took to long and I had an appointment. I thought when have an appointment it cut the time you not having to for the next available spot? But I utterly upset for the amount of time it to do I thought when have an appointment it cut the time you not having to for the next available spot? But I utterly upset for the amount of time it to do a check of the the vehicle and change oil and filers. More

by mbell68278 Verified Customer Verified Customer

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Tracy and the team were GREAT to work with! ! Mason was wonderful help. Randy and Joe were very helpful. ! Mason was wonderful help. Randy and Joe were very helpful. More

by MRMCOBB Verified Customer Verified Customer

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The Silsbee Dealership worked with me to get the SUV that I wanted. I cannot say enough good things about Tracy Poland our sales rep. Randy Dronet and Jessie Brier in management, Joe Nallie in financial se I wanted. I cannot say enough good things about Tracy Poland our sales rep. Randy Dronet and Jessie Brier in management, Joe Nallie in financial services, Mason Garsee in the Service Department. Mason always gives 100% This was a long commitment, due to Backlog of automobiles, But the team kept me informed and answered all questions that I had along the way. Thank you all, Job well done. I appreciate you. More

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Very dependable. Always courteous and helpful. Trustworthy to complete a job and provide feedback and instructions to keep our vehicles safe and going. . Always courteous and helpful. Trustworthy to complete a job and provide feedback and instructions to keep our vehicles safe and going. . More

by mary-boyett Verified Customer Verified Customer

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Excellent customer service. Mason is great at keeping me informed of the progress of my vehicle. Mason is great at keeping me informed of the progress of my vehicle. More

by kwarren140 Verified Customer Verified Customer

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Don't make appointment and customer on time to ask customer to reschedule because there is 2 customers ahead of you once you inquire why your truck hasnt moved since you drove up at appointment time. customer to reschedule because there is 2 customers ahead of you once you inquire why your truck hasnt moved since you drove up at appointment time. Had to ask why it hadn't been moved into service stall after 35 min. Want ever go back to Toyota in Silsbee and want buy another vehicle there. More

by TINYTEARS1959 Verified Customer Verified Customer

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I come here when I’m in the area and my truck needs an oil change. Since the changes are free for this vehicle. I like Mr. Garsee and like to deal with him when I come in. Occasionally it takes a long t oil change. Since the changes are free for this vehicle. I like Mr. Garsee and like to deal with him when I come in. Occasionally it takes a long time for just the oil change but this visit was fine. More

by EBFEBAY Verified Customer Verified Customer

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