357 Reviews
Write a ReviewDealership Experience
13 yrs
Industry Experience
29 yrs, 11 mos
357 Reviews of Matt Austin
February 02, 2025
Very good selection of all models. Polite and professional staff. Excellent service department. Clean comfortable waiting room. Excellent communication with service department. An Polite and professional staff. Excellent service department. Clean comfortable waiting room. Excellent communication with service department. Answered questions thoroughly. More
Other Employees Tagged: Joe Bajalia
February 01, 2025
Always more found that needs to be done than anticipated. I appreciate suggestions for possible future repairs but a little pressure put on for immediate work. I was there tow days per my request but had I appreciate suggestions for possible future repairs but a little pressure put on for immediate work. I was there tow days per my request but had to wait over an hour for new battery to be installed. I thought labor for installing battery was excessive. Waiting room very comfortable and snacks very nice to have! More
January 24, 2025
Matt was great , very professional and attentive. He listened to me and helped address my issue. The overall dealer ship is a very nice venue, and convenient. I do have to add that as grea He listened to me and helped address my issue. The overall dealer ship is a very nice venue, and convenient. I do have to add that as great as Matt and all of the service advisors were, I still am hearing the clacking noise I came in for, so I will have to bring the car back which inconvenient. More
Other Employees Tagged: Douglas Anderson
January 24, 2025
Always enjoy the service. It is worth recommending to anyone who is looking for great service. It is worth recommending to anyone who is looking for great service. More
Other Employees Tagged: Douglas Anderson , Joe Bajalia, Christy Higginbotham, David Hoffman
January 21, 2025
Matt was a great service advisor. Very quick service and addressed my issues. Attention to small details were overlooked by service technician, but Matt took care of it. In general Very quick service and addressed my issues. Attention to small details were overlooked by service technician, but Matt took care of it. In general, I was well pleased . More
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