357 Reviews
Write a ReviewDealership Experience
13 yrs
Industry Experience
29 yrs, 11 mos
357 Reviews of Matt Austin
November 05, 2024
I had a coupon for the 5th oil change being free, and I was told my 5th oil change was going to be free on the phone since I had the coupon. I had to pay $154. If I had known I was going to be charged, I w was told my 5th oil change was going to be free on the phone since I had the coupon. I had to pay $154. If I had known I was going to be charged, I would have went to Hyundai in Jasper. I guess I learned my lesson. More
November 05, 2024
Brooklyn was nice and knowledgeable, but the repair shop lied directly to my face and tried to decieve me about repairs I didn't actually need. Completely unacceptable and unprofessional. lied directly to my face and tried to decieve me about repairs I didn't actually need. Completely unacceptable and unprofessional. More
Other Employees Tagged: Joe Bajalia, Brooklin Whitfield
October 26, 2024
Salesman was knowledgeable, efficient and trustworthy. Finance manager was efficient and found the correct financial package for me Finance manager was efficient and found the correct financial package for me More
Other Employees Tagged: Chayse Fuller , Shaun Yan, Nick the salesman
October 26, 2024
Everyone was well groomed, polite and respectful. Your employees were prompt asked questions about my vehicle presented me with a list of maintenance checks prior to the repairs needed. I was shown w Your employees were prompt asked questions about my vehicle presented me with a list of maintenance checks prior to the repairs needed. I was shown where I could wait, the restroom and refreshments. Thank You; I loved the way I was treated.. keep up the good work. More
Other Employees Tagged: Jay Johnson , Joe Bajalia, Brian Harbison, Christy Higginbotham, David Hoffman, Erica Miller, Ivy Ponder
October 20, 2024
The service we was quick and the staff was excellent. I have really enjoyed doing business with everyone at Tameron Hyundai. I have really enjoyed doing business with everyone at Tameron Hyundai. More
Other Employees Tagged: Andrew Orr, Douglas Anderson, Brandon Cotten , Joe Bajalia, Brian Harbison, Christy Higginbotham, David Hoffman, Erica Miller, Ivy Ponder
October 18, 2024
Very unhappy with issues I’ve had with my last car and my current car, both bought from Tameron Hyundai. Ended up traded in my last car, because the engine was messed up, causing me to accrue even more negat current car, both bought from Tameron Hyundai. Ended up traded in my last car, because the engine was messed up, causing me to accrue even more negative equity and another big down payment. The transmission is acting up on my new car and the problems started at only 6,000 miles. When I expressed what the issues were, I was told repeatedly that his (service guy) wife has the same car and that they couldn’t find anything wrong with mine, His wife having the same type car is irrelevant. They treated me and talked to me (via text) like they did not believe me and were calling me a liar. Their solution was to sell my car back to them or trade it in, both of which would cause me to go another $15K - $20K in the hole, not to mention a large down payment and 4 monthly payments I’ve made on it that would all be wasted. After about 7 years or more of doing business with Tameron, I won’t go back, and I will find a different location for service. More
Other Employees Tagged: Brian Harbison

