Matt Bentel

Last minute games Call me disappointed. While I got a good car at a fair price, really hate the last-minute piling on of a $499 processing fee...this after multiple as Call me disappointed. While I got a good car at a fair price, really hate the last-minute piling on of a $499 processing fee...this after multiple assurances the price was inclusive of everything but tags, title, and taxes. I can't fathom why in this day and age, dealerships insist on acting like we're stuck in the 1950s, living down to the bad raps they so deserved. Why, for heaven's sake, should they turn what should have been a pleasant experience into one that leaves a bad taste in your mouth. Next car comes from somewhere else. More

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Shockingly Good Customer Service Harrisonburg Honda understands what REAL customer service means. The staff at this location is exceptional from top to bottom and I will never shop a Harrisonburg Honda understands what REAL customer service means. The staff at this location is exceptional from top to bottom and I will never shop anywhere else for a vehicle. I had purchased my second Honda from them, (used), and within three weeks it was inoperable. They tried to fix it several times for free. When I spoke with the sales manager, Eric Blosser, about my concerns I was told that I should choose another vehicle. There was no argument, no excuses were given. I was provided a rental car gratis and they took care of everything that needed to be done for a smooth transition to another vehicle. Derek Good, Antonio Rodriguez, and Matt Bentel all went above and beyond to make sure I was comfortable and happy. In todays day and age of combative customer service it was a shock to receive such good care. If you want to be treated like a customer should be treated, I recommend going to Harrisonburg Honda. They will go above and beyond! More

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No pressure; VERY friendly people!! We had a wonderful, no pressure experience. From the time we pulled into the lot, Travis Brocato was extremely helpful. He had the car we wanted to We had a wonderful, no pressure experience. From the time we pulled into the lot, Travis Brocato was extremely helpful. He had the car we wanted to look at ready and waiting. He answered all our questions, was very knowledgeable and patient. The other personnel at the dealership were refreshingly polite, professional and positive - "Hello, how are you?": "Is Travis taking good care of you?": "How are you today?". Once we decided that this was the vehicle for us, the process went smoothly - Matt Bentel was friendly and helpful in taking care of the financial paperwork; Chris Simmons made quick work of the paperwork as well. Brian Horne came out and personally thanked us for our military service and the purchase of the vehicle. And even though it was an hour from our current home, we will be back when it comes to the purchase of our next vehicle. More

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Great Experience Chris Simmons is a fantastic salesman. He took the time to listen to me and point me in the right direction based on what I was looking for and the p Chris Simmons is a fantastic salesman. He took the time to listen to me and point me in the right direction based on what I was looking for and the price point I was comfortable with. More

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Overall Good Experience I had a overall good experience working with Chris Simmons. Found the car I wanted. I also really appreciated his willingness to help me set up my kne I had a overall good experience working with Chris Simmons. Found the car I wanted. I also really appreciated his willingness to help me set up my knew car and encouraging me to give him a call anytime I needed help with the vehicle. More

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Purchase New CRV Marcus, my salesman, was very professional and not pushy. He went out of his way to provide me with the CRV I wanted. This is my second CRV, and I got Marcus, my salesman, was very professional and not pushy. He went out of his way to provide me with the CRV I wanted. This is my second CRV, and I got 215,000 miles from it. All the people who assisted me with my purchase were great!!! More

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Excellent Trade-In and Sales Experience I worked with Antonio Rodriguez to evaluate my trade-in value as well as purchase a brand new 2015 Honda CRV. Antonio is incredibly personable and pro I worked with Antonio Rodriguez to evaluate my trade-in value as well as purchase a brand new 2015 Honda CRV. Antonio is incredibly personable and professional. He was amenable to communication via text message to arrange appointments so that my time spent at the dealership was optimized. Throughout the process, Antonio was courteous, professional and personable. I appreciate the manner in which he conducts business. There is also good teamwork within the staff. Specifically, during hours that Antonio was not present, he introduced me to Eric Blosser to coordinate paperwork and worked with Matt Bentel so that final paperwork and processing was expedited without compromising quality. All-in-all, I am pleased with how Antonio and Harrisonburg Honda conducted business with me. More

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Chris Simmons changed my mind ! I had already picked out my new car that I was going to purchase, a new Mazda6. Then I decided to stop by and just look at the cars on the lot at Harr I had already picked out my new car that I was going to purchase, a new Mazda6. Then I decided to stop by and just look at the cars on the lot at Harrisonburg Honda because of their top ratings. After talking with Chris Simmons and hearing about all the advantages of being a Honda owner and driving that Honda Accord Sport !! I pretty much knew that there was only one car for me ! Chris was very friendly and helpful about the car and all of the advantages that your company provides their customers. Chris Simmons is the reason that I'm a Proud and Excited Honda owner today!! He is a added Bonus to your company ! Thank You Chris ! More

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Great buying experience Christian and Chuck at Harrisonburg Honda were very helpful in my recent purchase of a 2012 Honda CRV. They gave me a fair deal on a trade and brough Christian and Chuck at Harrisonburg Honda were very helpful in my recent purchase of a 2012 Honda CRV. They gave me a fair deal on a trade and brought the price of the vehicle down to help lower the monthly payments. My wife and I love CRV and appreciate the good work at Harrisonburg Honda. More

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Best new car purchase I've had. I have nothing but good things to say about my salesmen Chris Simmons and the staff at Harrisonburg Honda. Chris was very patient, I never felt rushe I have nothing but good things to say about my salesmen Chris Simmons and the staff at Harrisonburg Honda. Chris was very patient, I never felt rushed or pressured. I got exactly the car I wanted at a very fair price. I would definitely recommend Chris Simmons and Harrisonburg Honda if you're looking for a new car. More

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