Matt Chevier
Matt Chevier at Vision Hyundai Henrietta Rochester

Matt Chevier

Service Manager

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

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4.7
192 Reviews
4.7

192 Reviews

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192 Reviews of Matt Chevier

July 10, 2025

Dealership Rating
Employee Rating

Customer service second to none. I had my service done within a half hour like it was said very pleasant environment, even under construction. More

by MMATTICE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 10, 2025

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Employee Rating

Good service notified with video and estimate. Warranty service and added free inspection. Prices were high for brake service and new filters. But that's the price to keep your new car like new. More

by rruta1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexandra S., Matthew Melino

Jul 16, 2025

Vision Hyundai Henrietta Rochester responded

We appreciate your feedback and are eager to better your return experience.

July 09, 2025

Dealership Rating
Employee Rating

Always great service and fair. Matt has been very knowledgeable on all of my repairs. I would recommend him to any of my people that needed service on their Hyundai. More

by MFREY002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexandra S., Matthew Melino

Jul 16, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 09, 2025

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Employee Rating

Should go over all pricing options when dropping off a car for service. The car was not ready at the time I was originally told. I received an unusable coupon in the mail. Fortunately, the service directo More

by LAVGREEN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott

Jul 16, 2025

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 30, 2025

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Employee Rating

They are honest, extremely helpful, thorough, easy to make appointments, keep you informed, and are respectful More

by jlpkelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 21, 2025

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Employee Rating

I had an amazing experience with the service team. They did all they could to ensure my car was fixed More

by SMAJOR127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 20, 2025

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Employee Rating

Did not have the best of luck getting in touch with the dealership when an issue came up with my car. It took a week to talk to someone and in the end, my car ended up not getting fixed properly. More

by 2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Greg Melino

June 08, 2025

Dealership Rating
Employee Rating

The customer service there was dismissive and not very attentive at all. There was not explanation of the multi-point inspection and how it’s different than the service I requested More

by Fabbro07-4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alexandra S., Matthew Melino

Jun 11, 2025

Vision Hyundai Henrietta Rochester responded

"Fabbro07-4" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 06, 2025

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Employee Rating

Very hard to get a hold of when checking on the status of my car. When I leave a message it takes day before anyone calls back. Had to get a hold of upper management to get anywhere. Not happy with Vision H More

by kkenh300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 11, 2025

Vision Hyundai Henrietta Rochester responded

"Kkenh300" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 30, 2025

Dealership Rating
Employee Rating

Overall, everything was great. Only issue I had is they must have turned my headlights on for some reason and then turned them off however, I keep it set to auto so when I went out More

by CLIEBER1208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to provide us with this feedback.

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