

Matt Chevier
Service Manager
Vision Hyundai Henrietta Rochester
2525 West Henrietta Rd
Rochester, NY 14623
186 Reviews
Write a Review186 Reviews of Matt Chevier
June 08, 2025
The customer service there was dismissive and not very attentive at all. There was not explanation of the multi-point inspection and how it’s different than the service I requested attentive at all. There was not explanation of the multi-point inspection and how it’s different than the service I requested More
Other Employees Tagged: Alexandra S., Matthew Melino
June 06, 2025
Very hard to get a hold of when checking on the status of my car. When I leave a message it takes day before anyone calls back. Had to get a hold of upper management to get anywhere. Not happy with Vision H my car. When I leave a message it takes day before anyone calls back. Had to get a hold of upper management to get anywhere. Not happy with Vision Hyundai at all. Sales or services. More
Other Employees Tagged: Joe Foster, Greg Melino, Matthew Melino
May 30, 2025
Overall, everything was great. Only issue I had is they must have turned my headlights on for some reason and then turned them off however, I keep it set to auto so when I went out Only issue I had is they must have turned my headlights on for some reason and then turned them off however, I keep it set to auto so when I went out that night I almost had a quick accident because I didn't realize right away they were not on. My suggestion is to set the headlights back to whatever setting they were in when they did there work More
Other Employees Tagged: Joe Foster, Greg Melino, Mike J., Angela R., Alexandra S., Quoc H., Matthew Melino, Yadiel Martinez
May 29, 2025
Very helpful and polite offered me coffee while I waited and explained my bill and asked if I had any questions and explained my bill and asked if I had any questions More
Other Employees Tagged: Joe Foster, Mike J., Alexandra S., Quoc H., Matthew Melino
May 25, 2025
The staff very helpful and very pleasant. This is the second vehicle I have bought from them and would recommend them to anyone. This is the second vehicle I have bought from them and would recommend them to anyone. More
Other Employees Tagged: Alexandra S., Matthew Melino
May 20, 2025
First experience was horrible came back spoke with manager who was super professional and very empathetic about my experience yesterday. Thank you Matthew for your kind and generous manner in assistin manager who was super professional and very empathetic about my experience yesterday. Thank you Matthew for your kind and generous manner in assisting me. Would definitely recommend going to see him. More
Other Employees Tagged: Ralson the technician
May 19, 2025
Very fast reliable great customer service took care of all my needs. Great at following up. all my needs. Great at following up. More
Other Employees Tagged: Joe Foster, Greg Melino, Mike J., Angela R., Quoc H., Matthew Melino, Eric Finnefrock, John Nagle, Yadiel Martinez
May 02, 2025
Clearly showed they do not care about my issue. They insisted that there is no manufacturer’s warranty on tires when you buy new car. I knew it exists just not easy to actually get money, but they They insisted that there is no manufacturer’s warranty on tires when you buy new car. I knew it exists just not easy to actually get money, but they just kept saying there is no warranty. Also after I replaced 2 tires and asked what kind of warranty new tires have they again told me only one year warranty even these tires have much longer warranty. More
May 02, 2025
They seem to solve my sport sonata problems! !! No problems every time, I had an issue with a 2018 sport sonata! Very Pleased!!! !! No problems every time, I had an issue with a 2018 sport sonata! Very Pleased!!! More
Other Employees Tagged: Joe Foster, Greg Melino, Mike J., Alexandra S., Quoc H., Matthew Melino, Yadiel Martinez
April 28, 2025
Great place to have your car repairs. I called and got the appointment I wanted. Wry accommodating I called and got the appointment I wanted. Wry accommodating More
Other Employees Tagged: Matthew Melino


