Matt Chevier
Matt Chevier at Vision Hyundai Henrietta Rochester

Matt Chevier

Service Manager

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

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4.6
217 Reviews
4.6

217 Reviews

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217 Reviews of Matt Chevier

October 09, 2025

Dealership Rating
Employee Rating

The service dept is always ready for my car at my appointment time and there is no extra wait for my car More

by dgerber530
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alexandra S., Matthew Melino

October 09, 2025

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I have purchased at least 5 vehicles from this dealership.. unfortunately even though the service isn't what it used to be. Trying to reach the service department is a nightmare... I probabl More

by CARMALONE4
Service Price Transparency
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Recommend Dealer
No

October 03, 2025

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Not in the shape that it is now. it has been 6 months and still not finished. By xmas? More

by lilyh45
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Alexandra S., Matthew Melino

Oct 03, 2025

Vision Hyundai Henrietta Rochester responded

"Lilyh45" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 29, 2025

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Staff is always friendly, informs me of recommended maintenance and helps me prioritize when funds are short More

by MLW54
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino , Tylor Barnhart

Sep 30, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 29, 2025

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This was my first visit to Vision service as this my first Hyundai. The construction was bothersome but the staff and service was very good! More

by pcallag22
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alexandra S., Matthew Melino

Sep 30, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 19, 2025

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Todo fue estupendo servicio rapido y buen trato con servicio de cafe mientras esperas y pude ver los vehiculos del 2026 More

by ANTONIOERUIZSANTIAGO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Arnold Rodriguez

Sep 23, 2025

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 16, 2025

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The service department at Vision Hyundai Henrietta was professional and efficient. Scheduling was easy, staff were friendly, and my car was ready on time. Prices were fair, and they explained everything c More

by Dan
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 12, 2025

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Very good service and the employees were friendly, took action in a timely manner . I will recommend Vision to others More

by GREENJOSEPH89
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Recommend Dealer
Yes
Sep 12, 2025

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 09, 2025

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Employee Rating

Professional and quick service as requested Knowledgeable about the system, mechanical details. Staff are cordial More

by aditibhandiwad2880
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tylor and Michelle

Sep 12, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 06, 2025

Dealership Rating
Employee Rating

Tried to make up for construction work. Good effort to make waiting area more comfortable. More

by abarbetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexandra S., Matthew Melino

Sep 08, 2025

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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