"First time buying a car here. Everyone was very..."
- rjharvey57 Verified Customer
First time buying a car here. Everyone was very informative.
We knew what we were looking for.
From the salesman to finance all are credited for this high rating. Yes, I would recommend this dealership. Everyone is listed below.
"I had a good experience with the salesman, Matt Collins...."
- kfddan Verified Customer
I had a good experience with the salesman, Matt Collins. Easy to work with on getting a lease and trade in another lease vehicle that I had. Overall, I would not be likely to recommend the dealership to other, but would recommend the salesman to others. I have always had a very poor experience with Palmen in my car buying experience. But with the help and ease of leasing from Matt it was a good experience.
"All around great service when buying our truck. Upfront..."
- Irish president Verified Customer
All around great service when buying our truck. Upfront and honest (Matt Collins) told us exactly what was and was not on the truck and towing capacity. Very friendly no pressure at all. would buy from again!! Thanks for the great truck!
"Bad service, will not recommend to anyone took 1hr for..."
- Elicasares Verified Customer
Bad service, will not recommend to anyone took 1hr for someone to help me even though I had an appointment set up already. Loan officer not helpful at all. Asked question he didn't know answers to.
He said he'll get back to me Monday and its Wednesday now and still haven't heard from him. Also I didn't notice until days later that they didn't take off $500.00 off from original prices as they had told me, I felt we hot ripped off, will Never go back!! I have always bought my cars at Racine Kia Boucher and will continue to do so. Way better customer service and everyone is friendly and helpful there. And one last thing. I was supposed to have gotten my plates when I purchased truck and they said machine was down. Called to see if machine was up and still haven't gotten a call from dealer. Its been a week now. Hopefully he'll call me this week but I highly doubt it.
"Purchased a new Dodge, could have a bit more training..."
- t_bauernfeind Verified Customer
Purchased a new Dodge, could have a bit more training inside with controls as my last car was a 2000 Chrysler van. A little white ring where the ignition plugs in would be a big help. Giving the customer a choice of having a spare as i had a flat and was without a car 3 days, car was towed to dealer and dealer had no replacement.
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