Matt Douglas

I highly recommend that anyone looking to purchase a vehicle should visit Ed Martin's Acura dealership, 96th St, Indianapolis. This dealership has a beautiful facility with a great selection of vehicles vehicle should visit Ed Martin's Acura dealership, 96th St, Indianapolis. This dealership has a beautiful facility with a great selection of vehicles to choose from. It also has very friendly, knowledgeable and professional staff. In searching the internet, I found a super-nice vehicle competitively priced, so I contacted the dealership to obtain further information and details. I was fortunate enough to be connected with sales rep Sam Schmutte! This young man quickly demonstrated what a real go-getter he was, providing me all the details about the vehicle, photos and videos I was interested in acquiring. On 6/24/25 my wife and I drove 2 hours to Ed Martin's Acura dealership to meet Sam and to inspect and test drive the vehicle. All of the documentation that Sam had provided in advance was super helpful and greatly reduced the time needed for review. The vehicle was in immaculate condition and there weren't any unexpected surprises. Sam was courteous, super friendly, honest, knowledgeable and very professional. He was very thorough and explained/demonstrated most of the technical features that seemed overwhelming to us. Our entire experience in dealing with Sam Schmutte, Matt, and other staff at Ed Martin Acura was fantastic. Sam also called me the following day to see if we had a great ride home, were enjoying our vehicle and if we had any questions. This is an example of great customer service! . More

Report | Print

This dealership was great! Dennis was amazing and very knowledgeable. Very easy and quick service. Dennis was amazing and very knowledgeable. Very easy and quick service. More

Report | Print

Sam is very nice sales rep at Edmartin Acura. While I was exploring all the options he been very interested in to help me out with my choice of car. I would recommend Sam @ Edmartin While I was exploring all the options he been very interested in to help me out with my choice of car. I would recommend Sam @ Edmartin More

Report | Print

Exceptional service from Beginning to end! ! Will Wycliff reached out to us knowing he found the perfect car. The deal was fair and SUPER efficient! Jake Fairbanks (Sales Mgr) worked with Will ! Will Wycliff reached out to us knowing he found the perfect car. The deal was fair and SUPER efficient! Jake Fairbanks (Sales Mgr) worked with Will and Matt Douglas (Finance Mgr) to stream line our deal being VERY RESPECTFUL of our time! Big thanks to Jason Mattaliano (GM) One of the simplest, quickest and MOST ENJOYABLE vehicle purchases we’ve experienced out of more than 20 purchases! More

Report | Print

Great buying experience! No pressure at all! Dennis and the team were very professional and made us feel very welcome and appreciated. I would definitely do business with No pressure at all! Dennis and the team were very professional and made us feel very welcome and appreciated. I would definitely do business with them again! More

Report | Print

Best dealership experience I’ve ever had. From sales to finance, the Ed Martin Acura team was fantastic to work with. Extremely transparent and honest. Answered all questions and were very From sales to finance, the Ed Martin Acura team was fantastic to work with. Extremely transparent and honest. Answered all questions and were very willing to work with us. More

Report | Print

We purchased a vehicle with the help of Sam. He was polite, professional and provided an overall great car buying experience. He was polite, professional and provided an overall great car buying experience. More

Report | Print

Just got my 2024 Equinox and love it. Thanks to Sam Schmutte and team for going above and beyond for me. Truly a great experience. Thanks to Sam Schmutte and team for going above and beyond for me. Truly a great experience. More

Report | Print

Ed Martin Acura was a great dealership to buy a car, and Dennis was an awesome salesman! Dennis was an awesome salesman! More

Report | Print

I had a truly top-notch car buying experience with Dennis Novales. From the moment that I contacted him about an Acura TLX, I felt comfortable and like my business was important to them. I was not able to go Novales. From the moment that I contacted him about an Acura TLX, I felt comfortable and like my business was important to them. I was not able to go to the dealership because this was a long-distance purchase (from Texas). That didn’t matter a bit because Dennis had it all under control. He paid close attention to every detail of my needs as well as wants. He consistently responded promptly to all of my many texts, calls and emails. I had no concerns about anything because of Dennis’ continual, thorough communications on car condition/inspection/warranty, pricing, paperwork, financing, scheduling shipping/delivery (long-distance purchase), etc. This was truly an easy and top-notch car purchase. I will definitely take my business to them in the future. More

Report | Print