Matt Fondren
Matt Fondren at Joe Rizza Acura

Matt Fondren | Page 27

Service Consultant

Joe Rizza Acura

8150 W 159th St
Orland Park, IL 60462

Contact Me
4.9
849 Reviews
4.9

849 Reviews

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849 Reviews of Matt Fondren

March 25, 2021

Dealership Rating
Employee Rating

Great service. Matt also noticed the front License. plates were missing, and got the necessary hardware and tools to have the plates mounted in the front. And fixed it. Thank you. More

by LTMALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer

Mar 30, 2021

Joe Rizza Acura responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 25, 2021

Dealership Rating
Employee Rating

I have been a customer of Joe Rizza Acura for 18 years. Starting with my 2003 TLS, 05 MDX, 07 MDX, 10 MDX, 12 MDX, and my 2017 MDX. The reasoning for this is Ted Jurick, Brad Dodge, Matt, Chris, Santiago a More

by Sam S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Dodge, Ted Jurick, Chris Kailer , Santiago

Mar 29, 2021

Joe Rizza Acura responded

Thank you so much for taking the time to share your kind words about your experience at Joe Rizza Acura! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 25, 2021

Dealership Rating
Employee Rating

I have been a customer of Joe Rizza Acura for 18 years. 2003 TLS, 05 MDX, 07 MDX, 2010 MDX, 2012 MDX and 2017 MDX. The reasoning being Ted Jurick, Brad Dodge, Santiago, Matt, Chris and ALL of the mechanics More

by Sam S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Dodge, Ted Jurick, Chris Kailer , Santiago

Mar 29, 2021

Joe Rizza Acura responded

Thank you so much for taking the time to share your kind words about your experience at Joe Rizza Acura! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 25, 2021

Dealership Rating
Employee Rating

Everything was fine. Matt took the time with the car to make sure everything I was reporting was taken care of. He kept me up to date with what was being done More

by Lora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2021

Joe Rizza Acura responded

Thank you so much for taking the time to let us know how happy you are with your experience, Lora! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 24, 2021

Dealership Rating
Employee Rating

Came in for service and to purchase buy my car out from the lease. Everything was ready and went smoothly and blah blah blah blah to 25 words. More

by BBROWN33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo , Denise Manikouras

Mar 29, 2021

Joe Rizza Acura responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 24, 2021

Dealership Rating
Employee Rating

The staff is very friendly. As soon as I walked in the door they greeted me and showed me where the waiting room was and explained about how long it would take. More

by HASSANHILDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer

Mar 29, 2021

Joe Rizza Acura responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 23, 2021

Dealership Rating
Employee Rating

Service and service rep. Was great. I think paper floor coverings would be helpful. A quick vacuum would also be an added nicety. I would recommend this service to a friend. More

by Konkus66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2021

Joe Rizza Acura responded

We cannot thank you enough for your wonderful review of Joe Rizza Acura and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 23, 2021

Dealership Rating
Employee Rating

I was there for an oil change. Matt was very helpful and answered all my questions. He even showed me some other items on my car that I asked about. More

by c.worthi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2021

Joe Rizza Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 22, 2021

Dealership Rating
Employee Rating

I have had my Acura TL serviced at Joe Rizza Acura many times over the past 15 years or so. I have always found their service personnel to be pleasant, helpful and knowledgeable. They also try to accommoda More

by netcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer

Mar 25, 2021

Joe Rizza Acura responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 22, 2021

Dealership Rating
Employee Rating

For every visit to Joe Rizza Acura in Orland Park, I've received excellent service. All staff members are friendly, courteous, accommodating, attentive, knowledgeable, and timely. I've always been lucky More

by Melissa Slusher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer

Mar 25, 2021

Joe Rizza Acura responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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