Matt Fondren
Matt Fondren at Joe Rizza Acura

Matt Fondren | Page 28

Service Consultant

Joe Rizza Acura

8150 W 159th St
Orland Park, IL 60462

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4.9
849 Reviews
4.9

849 Reviews

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849 Reviews of Matt Fondren

March 21, 2021

Dealership Rating
Employee Rating

Purchased and serviced here for over a decade.The whole Purchased and serviced here for over a decade. The whole team at this dealership is fantastic! You will be pleasantly surprised, with no disappoints More

by jgkredens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Dodge, Ted Jurick, Chris Kailer, Todd Parady, Tony Ramos , Alyssa Adams, Pat GM and the porter

Mar 24, 2021

Joe Rizza Acura responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 20, 2021

Dealership Rating
Employee Rating

Great service great people. If you want your car done right the first time, joe rizza acura is the place to be. Never have a problem when I go there More

by TODDPARADAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer, Todd Parady, Tony Ramos , The cashier sue was very nice

Mar 24, 2021

Joe Rizza Acura responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 18, 2021

Dealership Rating
Employee Rating

Joe Rizza is a very professional dealership and so are the employees. The service is always impeccable and I as a customer have always been given the utmost respect. If I should decide to purchase anoth More

by winfreyunlimited
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer

Mar 23, 2021

Joe Rizza Acura responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 18, 2021

Dealership Rating
Employee Rating

Service manager and Chris are good guys. Chris has gone out of his way. My car has been in their department 6 times for the same thing and hopefully it is fix this time. Keep up the nice job Chris More

by nancywaller1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer

Mar 23, 2021

Joe Rizza Acura responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 18, 2021

Dealership Rating
Employee Rating

I’ve been taking my car to this dealership for nearly 15 years and dealing with Matt mostly. Everyone has been helpful throughout the years no matter what the problem and usually able to help when I’m calli More

by ERNIE.KILGALLON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer

Mar 23, 2021

Joe Rizza Acura responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 16, 2021

Dealership Rating
Employee Rating

The experience is always pleasant. The team is courteous and clear on what needs to be done. They keep me well informed and let me know the service is complete. More

by HAYES514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer , Kaylee

Mar 18, 2021

Joe Rizza Acura responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 16, 2021

Dealership Rating
Employee Rating

I am always pleased with the service I recieve at Joe Rizza Acura! I trust them with the maintenance of my car. They are dependable and trustworthy!!! More

by NORENESHADER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2021

Joe Rizza Acura responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 15, 2021

Dealership Rating
Employee Rating

Was very helpful and fast with service, and very informative about the my issues pertaining to my vehicle. The service advisor where very nice and professional. More

by Mallettrobert67yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2021

Joe Rizza Acura responded

It is always our goal to earn your 5-star rating! However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. We look forward to hearing from you. Thank you! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 15, 2021

Dealership Rating
Employee Rating

Joe Rizza Dealership was professional and courteous. Matt kept me informed with everything that was going on with my vehicle. Thank you very very much. More

by THORNE_7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2021

Joe Rizza Acura responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 15, 2021

Dealership Rating
Employee Rating

This was my fourth Acura from Joe Rizza in Orland Park. The professional and friendly service from the members, in all departments is exemplary. Kudos! More

by LKOZAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer , Alyssa Adams, Anthony LaGiglio, Denise Manikouras

Mar 17, 2021

Joe Rizza Acura responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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