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Matt Fondren

Overview Reviews (849) Inventory (167)

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Matt Fondren

Matt Fondren | Page 3

Service Consultant

Joe Rizza Acura

8150 W 159th St
Orland Park, IL 60462

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4.9

849 Reviews

Overview Reviews (849) Inventory (167)

4.9

849 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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849 Reviews of Matt Fondren

February 17, 2022

Dealership Rating

Employee Rating

MATT IN SERVICE TOOK CARE OF ME IMMEDIATELY - GREAT SERVICE - ALWAYS SMILING - WONDERFUL EXPERIENCE - GREAT COMMUNICATION SERVICE - ALWAYS SMILING - WONDERFUL EXPERIENCE - GREAT COMMUNICATION More

by DJCADILLAC

Verified Customer

Customer Service

Friendliness

Recommend Dealer

Yes

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Feb 17, 2022 -

Joe Rizza Acura responded

We are very happy to hear Matt provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 16, 2022

Dealership Rating

Employee Rating

All I can say is Thank You . !! Service writers took care of all my needs and concerns.. !! Service writers took care of all my needs and concerns.. More

by PIGPEN910

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brad Dodge, Ted Jurick, Chris Kailer, Todd Parady, Tony Ramos , Alyssa Adams, Anthony LaGiglio

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Feb 16, 2022 -

Joe Rizza Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 14, 2022

Dealership Rating

Employee Rating

Great and speedy service. Waiting area was very well maintained and had great coffee and snacks Waiting area was very well maintained and had great coffee and snacks More

by VMORENO87

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Feb 15, 2022 -

Joe Rizza Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 13, 2022

Dealership Rating

Employee Rating

Always great service work!!! Excellent parts department! Parts and service staff treat you like you are family always!!! Truly professionall in every way! Parts and service staff treat you like you are family always!!! Truly professionall in every way! More

by TOMWRIGHT10

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brad Dodge, Ted Jurick , Frank. (Tech) 5stars

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Feb 14, 2022 -

Joe Rizza Acura responded

Thank you, Tom, for choosing Joe Rizza Acura, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 11, 2022

Dealership Rating

Employee Rating

The Acura dealership service is very good service department is all nice thank u so mich department is all nice thank u so mich More

by Manthanbhavsar7

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Feb 11, 2022 -

Joe Rizza Acura responded

Thank you for taking the time to leave us this five-star rating. Our customers are our top priority, and your feedback is greatly appreciated. All of us at Joe Rizza Acura are glad to have you as a customer.

February 09, 2022

Dealership Rating

Employee Rating

Chris and the service team is the best thank you Chris for all you do. for all you do. More

by NURSEBURGESS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brad Dodge, Ted Jurick, Chris Kailer, Todd Parady, Tony Ramos , Alyssa Adams, Anthony LaGiglio

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Feb 09, 2022 -

Joe Rizza Acura responded

Thank you for your very kind review. Chris and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

February 09, 2022

Dealership Rating

Employee Rating

Very professional and courteous they took very good care of me Thank you for all your help of me Thank you for all your help More

by JGTHOMAS56

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ted Jurick, Chris Kailer

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Feb 09, 2022 -

Joe Rizza Acura responded

Thank you for your business and this review. We're happy to hear Matt, Ted, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 09, 2022

Dealership Rating

Employee Rating

Nice employees with great service. It was very easy to get a convenient appointment. Explained everything to me get a convenient appointment. Explained everything to me More

by T

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Feb 09, 2022 -

Joe Rizza Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 07, 2022

Dealership Rating

Employee Rating

I’ve been a happy Joe Rizza customer for 16 years. The service department is outstanding. They always take good care of their customers. I recommend Joe Rizza to all my family and friends. service department is outstanding. They always take good care of their customers. I recommend Joe Rizza to all my family and friends. More

by linda

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ted Jurick, Chris Kailer

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Feb 08, 2022 -

Joe Rizza Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

February 05, 2022

Dealership Rating

Employee Rating

the service dept is excellent Very professional and and they explain what was done.When I buy a new car it will be from Joe Rizza Acura because of the service dept they explain what was done.When I buy a new car it will be from Joe Rizza Acura because of the service dept More

by EDROZD

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brad Dodge, Ted Jurick, Chris Kailer, Todd Parady, Tony Ramos

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Feb 07, 2022 -

Joe Rizza Acura responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joe Rizza Acura. We look forward to having you as one of our valued customers for many more years to come!

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