Matt Fondren | Page 2

This dealership has always been one of the best dealerships I’ve ever dealt with from Pat Dazzo to Matt Fondren & everyone who works there I have never had a bad experience. dealerships I’ve ever dealt with from Pat Dazzo to Matt Fondren & everyone who works there I have never had a bad experience. More

by MARKCHIBE Verified Customer Verified Customer

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Service department is top shelf! Very good experience with our last car purchase there. Highly recommend Rizza for your next vehicle purchase! Very good experience with our last car purchase there. Highly recommend Rizza for your next vehicle purchase! More

by LARRY.WOLLES Verified Customer Verified Customer

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I took my 2019 ILX in for a new battery and was very happy to find out it was still under factory warranty happy to find out it was still under factory warranty More

by RONOD Verified Customer Verified Customer

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Tony the manager, was sincere and showed true integrity in keeping his word. He went way out of his way to make sure my buying experience was honest and trustworthy. When I walked into the facility Tom in keeping his word. He went way out of his way to make sure my buying experience was honest and trustworthy. When I walked into the facility Tom my salesman talked sincerely to me, listening to my needs and being very patient with me. I have never been more relaxed walking into a dealership, everyone was kind and you were made to feel welcome. Tom stayed way past closing hours To sit in my new vehicle and show me every feature and function that my car had. Tony and Tom worked very hard together to help me find just what I was looking for. I am very picky and not easy to please. Tony stayed to the very end of the sale and they both watched me drive off, while the facility was closed. Tony went above and beyond to listen to my concerns and did everything in his power to take care of me while carrying a kind and humble attitude. He even called my insurance company and made sure that my insurance was in place before I even left the store he handled all of this in the very professional manner. Most salesman and store managers after the deal is done they act like they don’t even know you I went back in to get my oil changed and they treated me just like they did when I walked in to make a purchase. In a matter fact Tony even covered my service bill. Never in my life have I had a positive car shopping experience like I have had at this dealership. they have definitely have earned my loyalty to them and my future business. The only uncomfortable time I had is by their finance man he is nothing like those other men. He wasn’t even that kind. The dealership did not hold it against me that I was not taking a loan out , they treated me just as good or better than anyone that would be taking a loan out. and the dealership making more money this man had said Well we’re not making any money off of you.” Maybe that is why he did not have a very good attitude with me . I am not sure but I believe somethings you just need to be pleasant and keep to yourself. Matter of fact, everyone else went above and beyond what they are required in their job description. I had my car for eight years and had really shopped around for a car for a long time and I went to 12 different dealerships and this was the only dealership where I felt comfortable, I felt valued, and I felt like people really wanted to help. Sincerely, Candice Van Voorst More

by Cv82625867 Verified Customer Verified Customer

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MATT IN SERVICE TOOK CARE OF ME IMMEDIATELY - GREAT SERVICE - ALWAYS SMILING - WONDERFUL EXPERIENCE - GREAT COMMUNICATION SERVICE - ALWAYS SMILING - WONDERFUL EXPERIENCE - GREAT COMMUNICATION More

by DJCADILLAC Verified Customer Verified Customer

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All I can say is Thank You . !! Service writers took care of all my needs and concerns.. !! Service writers took care of all my needs and concerns.. More

by PIGPEN910 Verified Customer Verified Customer

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Great and speedy service. Waiting area was very well maintained and had great coffee and snacks Waiting area was very well maintained and had great coffee and snacks More

by VMORENO87 Verified Customer Verified Customer

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Always great service work!!! Excellent parts department! Parts and service staff treat you like you are family always!!! Truly professionall in every way! Parts and service staff treat you like you are family always!!! Truly professionall in every way! More

by TOMWRIGHT10 Verified Customer Verified Customer

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The Acura dealership service is very good service department is all nice thank u so mich department is all nice thank u so mich More

by Manthanbhavsar7 Verified Customer Verified Customer

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Nice employees with great service. It was very easy to get a convenient appointment. Explained everything to me get a convenient appointment. Explained everything to me More

by T Verified Customer Verified Customer

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