Matt Fondren | Page 2

I don't know and waste my time. My wife, puppy and and I arrived from 11:00 am to 4:30pm too long wait in lobby and office. My wife, puppy and and I arrived from 11:00 am to 4:30pm too long wait in lobby and office. More

by GMARCHUK Verified Customer Verified Customer

Report | Print

Very professional give me options and provide great services I have always been pleased with the service department. services I have always been pleased with the service department. More

by Mootry Verified Customer Verified Customer

Report | Print

They have always taken care of any issues we've had. Service department is very courteous and informative. Service department is very courteous and informative. More

by THERESEGALVAN Verified Customer Verified Customer

Report | Print

This is the second car we have purchased with Rizza. We have been very satisfied with the service and fair attention to our car care needs. We have been very satisfied with the service and fair attention to our car care needs. More

by ARERCOMCAST Verified Customer Verified Customer

Report | Print

I have been doing business with this dealership since 2003. The customer service is the best. 2003. The customer service is the best. More

by TRUAXIS Verified Customer Verified Customer

Report | Print

This is my 4th lease. Each lease is exactly what I wanted. And I appreciate the kindness and great customer service you would expect when purchasing a new vehicle. Each lease is exactly what I wanted. And I appreciate the kindness and great customer service you would expect when purchasing a new vehicle. More

by vlm3 Verified Customer Verified Customer

Report | Print

This dealership has always been one of the best dealerships I’ve ever dealt with from Pat Dazzo to Matt Fondren & everyone who works there I have never had a bad experience. dealerships I’ve ever dealt with from Pat Dazzo to Matt Fondren & everyone who works there I have never had a bad experience. More

by MARKCHIBE Verified Customer Verified Customer

Report | Print

Service department is top shelf! Very good experience with our last car purchase there. Highly recommend Rizza for your next vehicle purchase! Very good experience with our last car purchase there. Highly recommend Rizza for your next vehicle purchase! More

by LARRY.WOLLES Verified Customer Verified Customer

Report | Print

I took my 2019 ILX in for a new battery and was very happy to find out it was still under factory warranty happy to find out it was still under factory warranty More

by RONOD Verified Customer Verified Customer

Report | Print

Tony the manager, was sincere and showed true integrity in keeping his word. He went way out of his way to make sure my buying experience was honest and trustworthy. When I walked into the facility Tom in keeping his word. He went way out of his way to make sure my buying experience was honest and trustworthy. When I walked into the facility Tom my salesman talked sincerely to me, listening to my needs and being very patient with me. I have never been more relaxed walking into a dealership, everyone was kind and you were made to feel welcome. Tom stayed way past closing hours To sit in my new vehicle and show me every feature and function that my car had. Tony and Tom worked very hard together to help me find just what I was looking for. I am very picky and not easy to please. Tony stayed to the very end of the sale and they both watched me drive off, while the facility was closed. Tony went above and beyond to listen to my concerns and did everything in his power to take care of me while carrying a kind and humble attitude. He even called my insurance company and made sure that my insurance was in place before I even left the store he handled all of this in the very professional manner. Most salesman and store managers after the deal is done they act like they don’t even know you I went back in to get my oil changed and they treated me just like they did when I walked in to make a purchase. In a matter fact Tony even covered my service bill. Never in my life have I had a positive car shopping experience like I have had at this dealership. they have definitely have earned my loyalty to them and my future business. The only uncomfortable time I had is by their finance man he is nothing like those other men. He wasn’t even that kind. The dealership did not hold it against me that I was not taking a loan out , they treated me just as good or better than anyone that would be taking a loan out. and the dealership making more money this man had said Well we’re not making any money off of you.” Maybe that is why he did not have a very good attitude with me . I am not sure but I believe somethings you just need to be pleasant and keep to yourself. Matter of fact, everyone else went above and beyond what they are required in their job description. I had my car for eight years and had really shopped around for a car for a long time and I went to 12 different dealerships and this was the only dealership where I felt comfortable, I felt valued, and I felt like people really wanted to help. Sincerely, Candice Van Voorst More

by Cv82625867 Verified Customer Verified Customer

Report | Print