Matt Fondren
Matt Fondren at Joe Rizza Acura

Matt Fondren | Page 5

Service Consultant

Joe Rizza Acura

8150 W 159th St
Orland Park, IL 60462

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4.9
849 Reviews
4.9

849 Reviews

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849 Reviews of Matt Fondren

January 24, 2022

Dealership Rating
Employee Rating

This dealership is the definition of customer satisfaction! Service/sales always go above and beyond to make sure I have a great experience! More

by HOPEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Dodge, Ted Jurick, Chris Kailer, Todd Parady, Tony Ramos , Alyssa Adams, Anthony LaGiglio

Jan 24, 2022

Joe Rizza Acura responded

Thank you, Hope, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 21, 2022

Dealership Rating
Employee Rating

The Service Center at Joe Rizza Acura provides consistent, professional service. The advisors are excellent and make each customer feel that their needs for Acura service will be met. More

by ARNDELLR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick

Jan 23, 2022

Joe Rizza Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Acura!

January 21, 2022

Dealership Rating
Employee Rating

Good service very nice people I have a mechanical issue in my vehicle without appointment they let me in thank you More

by Acura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2022

Joe Rizza Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 21, 2022

Dealership Rating
Employee Rating

Good people here, never had any complaints. I always received great service and any recommendations that I needed. More

by mbran3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2022

Joe Rizza Acura responded

We appreciate your business and our team looks forward to serving you again soon!

January 18, 2022

Dealership Rating
Employee Rating

Service was really great and fast! Everyone working there was super nice and welcoming. I will be coming back periodically and getting my services done here. More

by BIKERA72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2022

Joe Rizza Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

January 18, 2022

Dealership Rating
Employee Rating

They are professional and friendly and helpful. They always take good care of me and my vehicle. More

by WOJCIECHSOBOL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer , Denise Manikouras

Jan 18, 2022

Joe Rizza Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 18, 2022

Dealership Rating
Employee Rating

The service is always good. The staff in not only helpful but also very knowledgeable. More

by jilesmj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer

Jan 18, 2022

Joe Rizza Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 15, 2022

Dealership Rating
Employee Rating

I tried to make an appointment online for service but there was no availability. I called the dealer and spoke with Matt. He said just bring your car in anytime today and we’ll get you in. They were fant More

by bev1232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer

Jan 16, 2022

Joe Rizza Acura responded

Thank you for the kind words for Matt and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 14, 2022

Dealership Rating
Employee Rating

Excellent customer service! Thank you for the prompt Excellent customer service! Thank you for the prompt timing and quality service provided. Would most definitely refer all my family and friends. More

by SRADNIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 16, 2022

Joe Rizza Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

January 14, 2022

Dealership Rating
Employee Rating

Always superb service. Matt is so frindly, knowledgeable and able to answer every question. He is the star of the Service department. The work was done on time and the car was washed when I picked it up. More

by Eaherman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 16, 2022

Joe Rizza Acura responded

Thank you for the kind words for Matt! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

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