Matt Fondren
Matt Fondren at Joe Rizza Acura

Matt Fondren | Page 6

Service Consultant

Joe Rizza Acura

8150 W 159th St
Orland Park, IL 60462

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4.9
849 Reviews
4.9

849 Reviews

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849 Reviews of Matt Fondren

January 13, 2022

Dealership Rating
Employee Rating

Staff was Courteous, staff displayed appropriateness, staff was deliberate and engaging, staff was accommodating and accountable. More

by bitterearth24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2022

Joe Rizza Acura responded

We appreciate your business and our team looks forward to serving you again soon!

January 13, 2022

Dealership Rating
Employee Rating

I went there for oil change and tire rotation (had a coupon) the service was beyond outstanding got there at 8:30 was done with a hand washed car by 9:10. the staff was very courteous and efficient woul More

by r8000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer

Jan 13, 2022

Joe Rizza Acura responded

Thank you for choosing Joe Rizza Acura, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 12, 2022

Dealership Rating
Employee Rating

I am very please with this dealership. The courtesy, patience, and information that is given about the service performed. More

by HLGREE829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2022

Joe Rizza Acura responded

Thanks for sharing your thoughts about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!

January 11, 2022

Dealership Rating
Employee Rating

I always have great service, the people most courteous, always keep me informed. So far in 11 years no disappointments at all. More

by JSPANAGOS51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2022

Joe Rizza Acura responded

Thank you for your business and this review. We're happy to hear our team has consistently demonstrated our commitment to great service. If there is anything we can assist you with in the future, please let us know!

January 10, 2022

Dealership Rating
Employee Rating

Great service and I appreciate the short wait. Your team is very professional. Thank you. More

by Vivianvaltas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 10, 2022

Joe Rizza Acura responded

Thank you so much for your excellent review, Vivian! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else. We're always happy to help.

January 06, 2022

Dealership Rating
Employee Rating

Matt addressed my concerns and fixed my repair issue without any attempt to "upsell" any additional services. More

by GMREID142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2022

Joe Rizza Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt and our team met your expectations. Thank you again for choosing Joe Rizza Acura!

January 06, 2022

Dealership Rating
Employee Rating

Matt was very professional and knowledgeable. He was also very accommodating. That’s admirable especially during times like these. More

by MSANN60617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2022

Joe Rizza Acura responded

We are very happy to hear that Matt provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 06, 2022

Dealership Rating
Employee Rating

Fast and on time courteous personnel were friendly and listened got my car fixed and out the door oil change in half hour More

by Evelina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer

Jan 06, 2022

Joe Rizza Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 06, 2022

Dealership Rating
Employee Rating

Nice Friendly & Fast. I would be returning! They have great staffing Thank you again guys. More

by Sheena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer

Jan 06, 2022

Joe Rizza Acura responded

Thank you, Sheena, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Acura!

January 06, 2022

Dealership Rating
Employee Rating

Great service you come to expect when visiting the service dept at Joe Rizza Acura! More

by GERARDDCHGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer

Jan 06, 2022

Joe Rizza Acura responded

Gerard, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

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