Matt Gilbert
Matt Gilbert at W&L Subaru

Matt Gilbert | Page 5

Service Advisor

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.9
101 Reviews
4.9

101 Reviews

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101 Reviews of Matt Gilbert

November 27, 2025

Dealership Rating
Employee Rating

Great to deal with. Very up front about vehicles and what they are doing. They also keep you updated on time frames for work being done. Staff is super friendly - but no More

by eileeneustice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Owen Long

Dec 01, 2025

W&L Subaru responded

Thank you for the 5-star ratings!

November 18, 2025

Dealership Rating
Employee Rating

Couteous kind efficient Thorough informative good communications updates I like having the loaner vehicle Great customer service More

by kenviechec
Recommend Dealer
Yes

Other Employees Tagged: Matt Gilbert

Nov 19, 2025

W&L Subaru responded

Thanks so much for the 5-star review!

November 13, 2025

Dealership Rating
Employee Rating

They do an outstanding job of keeping me informed every time I go in. If I choose to stay and wait, they have a comfortable and welcoming area with beverages and snacks. If I want to run errands or meet fr More

by dana6596
Recommend Dealer
Yes

Other Employees Tagged: Matt Gilbert

Nov 14, 2025

W&L Subaru responded

Thank you so much for taking the time to post your thoughts! We are delighted to hear that you had a 5-star experience!

October 25, 2025

Dealership Rating
Employee Rating

I always receive excellent and professional customer service. I would highly recommend W&L to my friends and family who are looking to buy a new car. More

by HEATHERNEVEL
Recommend Dealer
Yes

Other Employees Tagged: Matt Gilbert

Oct 29, 2025

W&L Subaru responded

Thanks, and have a great day!

October 25, 2025

Dealership Rating
Employee Rating

Staff was very friendly and helpful. My vehicle was done well and it was done quickly. And it was washed. Good job! More

by etflaim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2025

W&L Subaru responded

If was our pleasure helping you in service! Thanks so much for the feedback!

October 15, 2025

Dealership Rating
Employee Rating

Everyone is very nice. I used the complimentary vehicle service. The car they loaned me was a brand new Subaru and they gave me the same model as my car. The service was More

by rpiazza0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2025

W&L Subaru responded

Thanks so much for taking the time to review your service experience! We are delighted to hear you enjoyed your visit!

October 13, 2025

Dealership Rating
Employee Rating

I and out. Love the video of what is being done and the explanation of each step. Very professional! More

by casey6097
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck

Oct 15, 2025

W&L Subaru responded

We are delighted that you enjoy the video walkaround! Thank you so much for your review!

October 12, 2025

Dealership Rating
Employee Rating

Love this place! !! Everyone is very nice!!! Would recommend to anyone .. Great Dealership… I’ll definitely be back.. More

by chclark77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

W&L Subaru responded

Thank you for the 5-star ratings! We appreciate the feedback!

October 09, 2025

Dealership Rating
Employee Rating

It's always a pleasure to get my car serviced at wandl. Their maintenance staff are very professional and keep you iinformered on any problems before they may cause any problems More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

W&L Subaru responded

Thank you, Mark! It is always a pleasure seeing you here at the dealership!

October 07, 2025

Dealership Rating
Employee Rating

Your service personnel are exceptional at customer service. I enjoy my service trips to W&L. More

by djbdoodle
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 07, 2025

W&L Subaru responded

Thanks so much for the review!

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