Matt Gilbert
Matt Gilbert at W&L Subaru

Matt Gilbert | Page 4

Service Advisor

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.9
153 Reviews
4.9

153 Reviews

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153 Reviews of Matt Gilbert

May 30, 2026

Dealership Rating
Employee Rating

I was leaving for vacation the day my car died! They were able to get it in for service and despite being very busy on a holiday week- get it repaired and ready for me to pick up when I got home. V More

by neitzjodi
Recommend Dealer
Yes

Other Employees Tagged: Matt Gilbert

Jun 08, 2026

W&L Subaru responded

It was our pleasure helping you! Thank you so much for reviewing your experience!

May 28, 2026

Dealership Rating
Employee Rating

Matt is great on keeping you updated with any repairs being performed and why they are necessary. He also gave me a loaner because the repair I required needed an extended time period. W & L is a terri More

by daisymay595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck

May 29, 2026

W&L Subaru responded

We are delighted to hear that you enjoyed your visit to our service department! We look forward to helping you in the future!

May 27, 2026

Dealership Rating
Employee Rating

Easy to get service. Friendly and accomidating. Always tells me what is wrong and what needs to be done to fix it. Thank you!! More

by l16930d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2026

W&L Subaru responded

Thank you for the 5-star ratings!

May 27, 2026

Dealership Rating
Employee Rating

Excellent service on time , would always take my car there for any kind of service More

by ozmentscottie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2026

W&L Subaru responded

Thank you so much for reviewing your service experience! It was our pleasure helping you!

May 25, 2026

Dealership Rating
Employee Rating

Easy to get an appointment. Polite and curteous staff. Appreciate the feedback from the service and the car wash. More

by frana0
Recommend Dealer
Yes

Other Employees Tagged: Matt Gilbert

May 27, 2026

W&L Subaru responded

We appreciate your business! Have a great day!

May 23, 2026

Dealership Rating
Employee Rating

Had a fantastic experience, no hassles and great communication. Would certainly recommend it to others. More

by Astin.j.white
Recommend Dealer
Yes

Other Employees Tagged: Matt Gilbert

May 27, 2026

W&L Subaru responded

It was our pleasure helping you in service! Thanks for sharing your thoughts online!

May 23, 2026

Dealership Rating
Employee Rating

W&L is a nice dealership that takes care of there customers. Easy in and out for service. Lots of inventory to choose from. More

by rbyerlyp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Bennick Jr. , Mike Rorke

May 27, 2026

W&L Subaru responded

Thank you so much for the 5-star ratings! Have a great day!

May 22, 2026

Dealership Rating
Employee Rating

Roy was very friendly and helpful, and he answers messages promptly. Valet service is great and driver is very nice to deal with. More

by G_MONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Greg Christine

May 27, 2026

W&L Subaru responded

Thank you so much for rating your service experience! We look forward to helping you again in the future!

May 13, 2026

Dealership Rating
Employee Rating

Repair for recall was completed in a timely manner. The multipoint inspection and wash were welcome bonuses. Everyone was friendly, courteous and professional. More

by annie218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Keayon Williams

May 13, 2026

W&L Subaru responded

Thank you so much, and have a great day!

May 11, 2026

Dealership Rating
Employee Rating

Awesome dealership, always on time with my appointments and sales people are great and knowledgeable about my vehicle More

by none.none0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2026

W&L Subaru responded

Thank you so much for sharing your 5-star review!

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