Matt Hadley
Matt Hadley at Toyota of Bourbonnais
Refer Me

Matt Hadley | Page 3

Sales Consultant

Toyota of Bourbonnais

555 William R Latham Senior Dr.
Bourbonnais, IL 60914

Contact Me
4.8
96 Reviews

Hi guys, thanks for taking the time to read my bio. Customer service is my main objective. I strive for excellence and I truly believe that in this profession I can help people. If it's by lowering your payment or getting you into your dream car I'll be here to help you along the way. Also as a father of four I understand that safety is a major concern and I do believe that our Toyota brand is the safest on the road. Thanks again for considering us here at Toyota of Bourbonnais.

Dealership Experience

10 yrs, 4 mos

4.8

96 Reviews

Write a Review

96 Reviews of Matt Hadley

September 24, 2023

Dealership Rating
Employee Rating

Thank you to all at Toyota for going the extra mile in purchasing the the truck of our dreams when we thought would not be possible. More

by gina.ralston58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Ballard, Janelle Hindmand

Sep 26, 2023

Toyota of Bourbonnais responded

We're thrilled to hear that your experience with Toyota exceeded your expectations and that they helped you acquire the truck of your dreams, even when it seemed impossible. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

September 07, 2023

Dealership Rating
Employee Rating

The Toyota Bourbonnais Dealership was very patient and willing to work with me to give me the best deal possible. More

by Bree1682
Recommend Dealer
Yes

Other Employees Tagged: Dan Ballard

Sep 07, 2023

Toyota of Bourbonnais responded

Glad to hear you got a great deal.

September 05, 2023

Dealership Rating
Employee Rating

Matt Hadley was very easy to work with and came through quickly with our request for a new car! More

by Nancy020550
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Ballard

Sep 06, 2023

Toyota of Bourbonnais responded

Awesome to hear! Enjoy your new vehicle.

August 22, 2023

Dealership Rating
Employee Rating

Everyone was pleasant to work with especially Matt who kept me updated throughout the process. Matt and Dan were very informative and easy to talk to. More

by laurie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dan Ballard

Aug 22, 2023

Toyota of Bourbonnais responded

Thank you for your purchase! Glad Matt and Dan were able to help you.

August 08, 2023

Dealership Rating
Employee Rating

Matt was phenomenal! From him greeting me, to answering all of my questions, I couldn't have asked for a more knowledgeable and down-to-earth salesperson who put the cust More

by tmlacost
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Ballard

Aug 16, 2023

Toyota of Bourbonnais responded

Thank you for sharing your wonderful experience with Matt! We're thrilled to hear that he provided such exceptional service from the moment you walked in. It's great that his knowledge, down-to-earth approach, and customer-centric focus stood out to you. We firmly believe in finding the perfect fit for our customers, and we're glad Matt took the time to understand your needs and budget without pressuring you into anything else. We'll be sure to pass on your kind words to Matt. If you have any more questions or need assistance in the future, don't hesitate to reach out. Happy driving!

June 15, 2023

Dealership Rating
Employee Rating

Matt Hadley was patient, informative, courteous. Helped us "build your own" and then ended up selling us a car already on the lot. Lisa also showed us a new Prius, for which my husband had been lo More

by GSKSDC
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dan Ballard

Jun 21, 2023

Toyota of Bourbonnais responded

Hi GSKSDC! We are very happy to hear that we were able to provide a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 12, 2023

Dealership Rating
Employee Rating

Very great dealership. Especially Matt Hadley. I highly recommend him. He is very professional and courteous. More

by larrystud200
Recommend Dealer
Yes
Jun 21, 2023

Toyota of Bourbonnais responded

Hi larrystud200! We are very happy to hear that we were able to provide a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2023

Dealership Rating
Employee Rating

Traded in a car. Was deceived on what features were in the new car. Traded it back for one with features. Appreciate they made things right, but still sitting on a lo More

by Jennifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 04, 2023

Toyota of Bourbonnais responded

We apologize for the inconvenience and frustration you experienced during your car trade-in process and with the Ceramic package. We value your feedback, and we'll take it into account to improve our services and ensure better communication in the future. We're glad that Lisa was able to assist you, but we understand that there are areas where we can do better. Rest assured that we'll work to address these issues and make the necessary improvements to provide a better experience for our customers. We appreciate your understanding and hope to have the opportunity to regain your trust in the future. If there's anything else we can do for you, please don't hesitate to reach out. Thank you for bringing this to our attention.

May 21, 2023

Dealership Rating
Employee Rating

From our first call with Lisa Rushakoff to finishing with Dan Ballard, this dealership was GREAT to work with! Very knowledgeable and helpful. Would highly recommend anyone who is looking for a Toyota to com More

by jsutryk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Ballard, Janelle Hindmand , Rob Reus, Lisa Rushakoff

Jun 30, 2023

Toyota of Bourbonnais responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

May 17, 2023

Dealership Rating
Employee Rating

Well here I am a happy owner of a 2023 Toyota Prius. It is sleek and beautiful, with many safety features and of course the great hybrid gas mileage. Many thanks to April, Matt, Dan, and Jeff for their More

by Paco
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dan Ballard , April and Jeff

Jun 30, 2023

Toyota of Bourbonnais responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

Dealership Inventory (92 Vehicles)

used 2020 Volvo XC60 car
2020 Volvo XC60
used
N/A exterior
8-Speed Shiftable Automatic
AWD
used 2022 Jeep Grand Cherokee L car
2022 Jeep Grand Cherokee L
used
N/A exterior
8-Speed Shiftable Automatic
4WD
used 2023 Toyota Camry car
2023 Toyota Camry
used
N/A exterior
8-Speed Shiftable Automatic
AWD
used 2021 Toyota 4Runner car
2021 Toyota 4Runner
used
N/A exterior
5-Speed Shiftable Automatic
4WD
used 2021 Toyota RAV4 car
2021 Toyota RAV4
used
N/A exterior
8-Speed Shiftable Automatic
FWD
used 2011 Ford Taurus car
2011 Ford Taurus
used
N/A exterior
6-Speed Shiftable Automatic
FWD