423 Reviews
Write a ReviewDealership Experience
13 yrs
Industry Experience
20 yrs, 9 mos
423 Reviews of Matt Halliwell
June 23, 2023
Matt the service advisor received my car on Thursday. I called on Tuesday to see if my Maverick was ready. I was told at that time the vehicle was ready on Friday. He said he left a message on my phon I called on Tuesday to see if my Maverick was ready. I was told at that time the vehicle was ready on Friday. He said he left a message on my phone which was not received. The invoice states the car was ready on Tuesday at 16:02. It took 3 days to fix my problem without proper notification. After driving the vehicle for 3 days I have another engine light on. I am disappointed my vehicle is not fixed. More
June 13, 2023
The service is very good the pickup and Delivery drop off service it's awesome customer service is great service it's awesome customer service is great More
Other Employees Tagged: Michelle Redmon , Skylar Mawson
June 08, 2023
Prompt service. Clean bathrooms. Comfortable seats. Service Price was good. Stay out of politics, please. I don't need to hear about some ruinous philosophy. Clean bathrooms. Comfortable seats. Service Price was good. Stay out of politics, please. I don't need to hear about some ruinous philosophy. More
Other Employees Tagged: Michelle Redmon
June 07, 2023
Michelle is very hardworking Young Lady, She’s Knowledgeable, Personable. She’s definitely an Asset to Wayne Ford! Knowledgeable, Personable. She’s definitely an Asset to Wayne Ford! More
Other Employees Tagged: Michelle Redmon
May 25, 2023
Waited 3 hours to discover all I needed was a software update-got there at 7 am. update-got there at 7 am. More
Other Employees Tagged: Michelle Redmon , Skylar Mawson
May 23, 2023
Quick and easy, scheduling, fast turnaround while I waited. Clean and comfortable waiting area with Wi-Fi Wi-Fi provided. waited. Clean and comfortable waiting area with Wi-Fi Wi-Fi provided. More
Other Employees Tagged: Michelle Redmon , Skylar Mawson
May 14, 2023
Convenient, professional, clean, efficient , staff always helpful, work completed as promised Only issue is accuracy in their inspection process, 3years ago wayne ford warned me I would need brakes next che helpful, work completed as promised Only issue is accuracy in their inspection process, 3years ago wayne ford warned me I would need brakes next checkup. Three checkups later and I still don't need brakes??? More
Other Employees Tagged: Michelle Redmon , Jonathan Handelsman
May 14, 2023
They were very great knowledgeable they took care of me they got somebody to drop me off at the enterprise rent a car they got somebody to drop me off at the enterprise rent a car More
Other Employees Tagged: Michelle Redmon , Skylar Mawson
May 05, 2023
Picked up my my rental car that I waited over two weeks for to then be called 20 minutes later that my car was ready that I could pick it up. It was a huge inconvenience. Already having to wait over two we for to then be called 20 minutes later that my car was ready that I could pick it up. It was a huge inconvenience. Already having to wait over two weeks for a rental and now having to go back the same day to pick up my car someone could’ve told me that my car was ready. Apparently only your service manager can tell you when your car is ready which is silly because if they aren’t there, this is the things that happen. It was not my service manager’s fault at all. She was lovely to deal with and very helpful I would work with her again. More
Other Employees Tagged: Michelle Redmon , Skylar Mawson
May 04, 2023
I was there for change my battery, and they take almost 2 hours to do that, hours to do that, More
Other Employees Tagged: Michelle Redmon , Skylar Mawson
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