Matt Higgins | Page 4

Oil change and tire rotation Took a little more time than usual. Job well done!! Explained what else could be done for preventive maintenance. Still have 2 more oil changes left o Took a little more time than usual. Job well done!! Explained what else could be done for preventive maintenance. Still have 2 more oil changes left on package I purchased. I’ll be back. More

by DLux Verified Customer Verified Customer

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Service very poor Went in today for a new car prep that should been done when we left with our new car . Yes it was a demo but it should been detail as a new car. Sat 3 Went in today for a new car prep that should been done when we left with our new car . Yes it was a demo but it should been detail as a new car. Sat 3 hrs only an got only oil change still driving a car full of dog hair More

by KHUFFNSTUFF Verified Customer Verified Customer

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Best Car Buying Experience to Date After receiving a call from John Buchanan regarding evaluation of my car for a trade in, I reluctantly went to South Oak, not expecting much. John and After receiving a call from John Buchanan regarding evaluation of my car for a trade in, I reluctantly went to South Oak, not expecting much. John and company did a thorough job of inspecting my 2016 Cherokee Limited and making me an offer that I could not refuse for a trade in. I walked out of the dealership, in record time, with a new car. The process was fluid and efficient and John took extra care to ensure that I found the car that I wanted. More

by THAVARD830 Verified Customer Verified Customer

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Easiest Auto Purchase My daughter needed something better than her current car. She called for availability. They sent pictures and we headed out. Clarence helped us. He wa My daughter needed something better than her current car. She called for availability. They sent pictures and we headed out. Clarence helped us. He was great, even played with the grandbaby. In and out in 3 hours. Thanks South Oak! More

by Southpawgram Verified Customer Verified Customer

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Good salesman, dealer not so great. The pricing of cars are accurate as advertised , Clarence is a great salesman. Unfortunately this dealership should be more clear and specific and up The pricing of cars are accurate as advertised , Clarence is a great salesman. Unfortunately this dealership should be more clear and specific and up front on what add ons are put into the sale price of a car. Like the 1,000 dollar warranty I was led to believe it was bumper to bumper, which ended up not being that. Don’t expect deals from this dealership, managers won’t budge 1 cent. More

by RCST5311 Verified Customer Verified Customer

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My car buying experience was pleasant, fast and rewarding! I My car buying experience was very pleasant and rewarding. Jim was very patient, thorough and knowledgeable off the Jeep Lattitude. Leo was very patie My car buying experience was very pleasant and rewarding. Jim was very patient, thorough and knowledgeable off the Jeep Lattitude. Leo was very patient and helpful in his explanation of cost, regarding payoffs and balances. Overall, the entire process was simple and quick. I'm pleased with my purchase. More

by JOYCEANDERSON47 Verified Customer Verified Customer

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New care purchase My experience was excellent from beginning to end. My salesman was caring and thorough and the financial manager was very good also. This is my seco My experience was excellent from beginning to end. My salesman was caring and thorough and the financial manager was very good also. This is my second purchase at south oak and I must say they have improved very much. More

by SLBRODNAX Verified Customer Verified Customer

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Treated like part of the family This was definitely my best experience with a car dealership. The only request I really had was that I wanted a new 2018/2019 white Jeep. Matt Higgins This was definitely my best experience with a car dealership. The only request I really had was that I wanted a new 2018/2019 white Jeep. Matt Higgins went above and beyond to have every different option of white Jeeps pulled around for me to check out. From there, Bobby Weinert went through the different features of each of the options and we did some test drives. In the end, I wanted the interior of one of Jeeps and the exterior of another. Luckily, Bobby was able to find the only one in the area that met my request and within 2 days- during a holiday, it was ready for pickup. The entire process from start to finish was quick and painless. My finance options/long term maintenance plans were explained thoroughly with Ryan Gansar. Everyone was so great to work with there, it is quite the well oiled machine over there. I will absolutely make sure to tell anyone I know that is looking for a new vehicle to head over to South Oak. Thanks for everything! I'm obsessed with my perfect new 2019 white Jeep Compass Altitude. More

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