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Matt Hoover
Matt Hoover at Robert Brogden Buick GMC

Matt Hoover | Page 13

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

Contact Me
4.9
134 Reviews

"AN OUNCE OF PREVENTION IS WORTH A POUND OF CURE"

Dealership Experience

1 yr, 9 mos

Industry Experience

19 yrs, 2 mos

Languages Spoken

English English

4.9

134 Reviews

Write a Review

134 Reviews of Matt Hoover

April 23, 2025

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Employee Rating

Even though they lost my appointment, they were still quick to get me in and fixed. More

by AUDREY.PEERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2025

Robert Brogden Buick GMC responded

Thank you for your feedback, Audrey! We appreciate your understanding regarding the appointment mix-up, and we're glad we could get you in and fixed quickly. At Robert Brogden's Olathe Buick GMC, we strive to provide efficient service, and your experience helps us improve. We look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

April 20, 2025

Dealership Rating
Employee Rating

Good experience. Matt and the service team were very professional. Work was done as outlined. More

by MICHAEL.LANMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 20, 2025

Robert Brogden Buick GMC responded

Thank you, Michael, for your wonderful review! We’re delighted to hear about your positive experience at Robert Brogden's Olathe Buick GMC. It's great to know that Matt and our Service Team met your expectations and completed the work as outlined. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

April 07, 2025

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Employee Rating

Great service. Todd did a great job taking care of all my needs and the communication was on point. More

by davblackburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel , Tricia Hecker, Todd Kelly, Cedric Mayberry

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Apr 08, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you received great service from Todd at Robert Brogden's Olathe Buick GMC. Clear communication is so important to us, and we're glad to know we met your needs. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

April 03, 2025

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Employee Rating

Matt & mechanic were able to determine issue with my car and it is running awesome. More

by ALLISON.BIRNBAUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 04, 2025

Robert Brogden Buick GMC responded

Thank you for your positive review, Allison! I'm thrilled to hear that Matt and our mechanic were able to resolve the issue with your car. It's great to know it's running awesome now! We appreciate you choosing Robert Brogden's Olathe Buick GMC and look forward to assisting you again in the future. Safe driving! Sincerely, The Robert Brogden Buick GMC Team

April 03, 2025

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Employee Rating

Excellent service and concern for their customers and a desire to provide clear communication and expectations. More

by NICHOLSB0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you experienced excellent service at Robert Brogden's Olathe Buick GMC. We pride ourselves on clear communication and ensuring customer satisfaction. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

April 03, 2025

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Employee Rating

Always quick, friendly and reliable. Couldn’t ask for more professional service or more accommodating advisors and technicians. More

by mrmoore11546
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel , Tricia Hecker, Todd Kelly, Cedric Mayberry

Print
Apr 03, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the quick, friendly, and reliable service you received at Robert Brogden's Olathe Buick GMC. Our team is dedicated to providing the best experience possible, and it's great to hear that our advisors and technicians met your expectations. We look forward to seeing you again for your next visit! Sincerely, The Robert Brogden Buick GMC Team

April 03, 2025

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Employee Rating

Great experience. Quick and easy purchase. Ryan was super responsive and made it a very easy process. Paul in finance was quick and worked to get the best rate. Matt i More

by jeff.sebek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan O'Connor, Paul Levin

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Apr 03, 2025

Robert Brogden Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Robert Brogden's Olathe Buick GMC. It's wonderful that Ryan, Paul, and Matt were able to make your purchase and service seamless. We appreciate your feedback and hope to assist you again soon! Sincerely, The Robert Brogden Buick GMC Team

March 25, 2025

Dealership Rating
Employee Rating

The service was great. It went much quicker than I expected. Matt, the service advisor was great to work with. More

by jhammar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 25, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that your service experience at Robert Brogden's Olathe Buick GMC was quick and efficient. It’s fantastic to know that Matt provided excellent support. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

March 23, 2025

Dealership Rating
Employee Rating

Very nice and helpful staff. They did whatever it took to figure out what was wrong with my car. More

by ALLISON.BIRNBAUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 24, 2025

Robert Brogden Buick GMC responded

Thank you, Allison, for your wonderful feedback! We at Robert Brogden's Olathe Buick GMC appreciate your kind words about our staff and are thrilled to hear that they were able to assist you in figuring out the issue with your car. Your satisfaction is our priority, and we look forward to seeing you again in the future! Sincerely, The Robert Brogden Buick GMC Team

March 22, 2025

Dealership Rating
Employee Rating

Very professional, not pushy. I would recommend this business to all who is looking to buy new or use. Thanks Brogdens GMC More

by ewms7524
Recommend Dealer
Yes

Other Employees Tagged: Jim Self, Paul Levin, David Blackburn, Lacey Pfannenstiel , Tricia Hecker, Todd Kelly, Cedric Mayberry

Print
Mar 24, 2025

Robert Brogden Buick GMC responded

Thank you so much for your kind words! We're glad to hear you had a positive experience at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us, and we appreciate your support. If you have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again! Sincerely, The Robert Brogden Buick GMC Team

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