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Matt Hoover

Overview Reviews (117) Inventory (540)

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Matt Hoover

Matt Hoover | Page 12

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

"AN OUNCE OF PREVENTION IS WORTH A POUND OF CURE"

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4.9

117 Reviews

"AN OUNCE OF PREVENTION IS WORTH A POUND OF CURE"

Overview Reviews (117) Inventory (540)

Dealership Experience

1 yr, 7 mos

Industry Experience

19 yrs

Languages Spoken

English

4.9

117 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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117 Reviews of Matt Hoover

March 25, 2025

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Employee Rating

The service was great. It went much quicker than I expected. Matt, the service advisor was great to work with. It went much quicker than I expected. Matt, the service advisor was great to work with. More

by jhammar

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 25, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that your service experience at Robert Brogden's Olathe Buick GMC was quick and efficient. It’s fantastic to know that Matt provided excellent support. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

March 23, 2025

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Employee Rating

Very nice and helpful staff. They did whatever it took to figure out what was wrong with my car. They did whatever it took to figure out what was wrong with my car. More

by ALLISON.BIRNBAUM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 24, 2025 -

Robert Brogden Buick GMC responded

Thank you, Allison, for your wonderful feedback! We at Robert Brogden's Olathe Buick GMC appreciate your kind words about our staff and are thrilled to hear that they were able to assist you in figuring out the issue with your car. Your satisfaction is our priority, and we look forward to seeing you again in the future! Sincerely, The Robert Brogden Buick GMC Team

March 22, 2025

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Employee Rating

Very professional, not pushy. I would recommend this business to all who is looking to buy new or use. Thanks Brogdens GMC I would recommend this business to all who is looking to buy new or use. Thanks Brogdens GMC More

by ewms7524

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jim Self, Paul Levin, David Blackburn, Lacey Pfannenstiel , Tricia Hecker, Todd Kelly, Cedric Mayberry

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Mar 24, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words! We're glad to hear you had a positive experience at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us, and we appreciate your support. If you have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again! Sincerely, The Robert Brogden Buick GMC Team

March 22, 2025

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Employee Rating

Matt was awesome! He kept me in the loop on timing, warranty info, and pickup instructions. He did not pressure me for things I did not want and explained things in a He kept me in the loop on timing, warranty info, and pickup instructions. He did not pressure me for things I did not want and explained things in a way I could understand. Everyone I dealt with was professional and polite from the person that took in my car, the shuttle driver, and the person that delivered it to me. I had an excellent experience. More

by sandy.schexnayder

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 22, 2025 -

Robert Brogden Buick GMC responded

Thank you so much, Sandy, for your wonderful review! We are thrilled to hear that you had an excellent experience at Robert Brogden's Olathe Buick GMC. It's great to know that Matt provided you with clear communication and a professional approach. We appreciate your kind words about our team and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

March 16, 2025

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Employee Rating

Expensive but service excellent Matt was great above and beyond service and help would recommend beyond service and help would recommend More

by JERRYPUTNAM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lacey Pfannenstiel

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Mar 18, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Jerry! We truly appreciate your kind words about our service and Matt's dedication to going above and beyond. At Robert Brogden's Olathe Buick GMC, we strive to provide exceptional support to all our customers. We look forward to assisting you again in the future and encourage you to share your experience with others! Sincerely, The Robert Brogden Buick GMC Team

March 06, 2025

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Employee Rating

Matt Hoover was excellent! ! He provided a very quick turnaround on a part that had to be ordered from Michigan and had me back on the. Road the following morning.. he diagnose ! He provided a very quick turnaround on a part that had to be ordered from Michigan and had me back on the. Road the following morning.. he diagnosed the problem immediately. I’ve had my cars & trucks serviced for 70 years and recognize great service consultants and Matt is in the class!! Thanks Matt Gig Specht More

by gig

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 07, 2025 -

Robert Brogden Buick GMC responded

Thank you for your fantastic review, Gig! We're thrilled to hear about your positive experience with Matt at Robert Brogden's Olathe Buick GMC. It's great to know he was able to quickly diagnose the issue and get you back on the road. We appreciate your recognition of his exceptional service. We look forward to seeing you again for your future automotive needs! Sincerely, The Robert Brogden Buick GMC Team

February 27, 2025

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Employee Rating

Matt hoover was excellent in keeping me informed of the progress on my car. He was a pleasure to work with. progress on my car. He was a pleasure to work with. More

by LONDONOH

Verified Customer

Workmanship

Service Communication

Recommend Dealer

Yes

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Feb 28, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that Matt provided you with excellent service and kept you informed throughout the process of servicing your car. At Robert Brogden Buick GMC, we strive to make every experience positive and enjoyable. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

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