Check out Matt Jewett's reviews on DealerRater

July 24, 2025

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Another good overall experience with Shottenkirk Ford Service Department. Service Rep Tyler was very good, and Matt too. Service Department. Service Rep Tyler was very good, and Matt too. More

by gatewoodjon

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Recommend Dealer

Yes

Other Employees Tagged: Tyler Duncan

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Jul 25, 2025 -

Shottenkirk Ford Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 18, 2025

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They are a personable and professional group. They bend over backwards to make every experience a positive one. We will be doing all our car business with them.😎 They bend over backwards to make every experience a positive one. We will be doing all our car business with them.😎 More

by joseph.boll.1

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Recommend Dealer

Yes

Other Employees Tagged: Beau Surratt, Melissa Cates, Matthew Roth, Eric Smalley, Tyler Duncan , Matt Roth

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Jul 23, 2025 -

Shottenkirk Ford Granbury responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Ford Granbury!

July 03, 2025

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I would use them again, they were Friendly, Professional and Courteous. Informative about recalls of my vehicle & called with information about other issues I had on my vehicle. and Courteous. Informative about recalls of my vehicle & called with information about other issues I had on my vehicle. More

by kathydefoor8

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Recommend Dealer

Yes

Other Employees Tagged: Colby Clark

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Jul 06, 2025 -

Shottenkirk Ford Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

July 01, 2025

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Great Service Center, keep me informed on all the services and repairs performed in a timely manner. services and repairs performed in a timely manner. More

by Russell.bauman

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Recommend Dealer

Yes

Other Employees Tagged: Melissa Cates, Brian Curtis, Billy Bohrman, Eric Smalley, Tyler Duncan, Denise Bone

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Jul 06, 2025 -

Shottenkirk Ford Granbury responded

Russell, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 25, 2025

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I made my appointment online for an oil change, check up and tire rotation. I waited for my vehicle and it only took 45 minutes. Everyone was super nice. and tire rotation. I waited for my vehicle and it only took 45 minutes. Everyone was super nice. More

by Carole

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Recommend Dealer

Yes

Other Employees Tagged: Melissa Cates

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Jun 26, 2025 -

Shottenkirk Ford Granbury responded

Carole, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 24, 2025

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Awesome service as always. Melissa went above and beyond to make sure my needs were met. I will definitely be back. Melissa went above and beyond to make sure my needs were met. I will definitely be back. More

by Bearcedavid

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Recommend Dealer

Yes

Other Employees Tagged: Melissa Cates

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Jun 25, 2025 -

Shottenkirk Ford Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 21, 2025

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Everyone there is so nice and friendly. They go out of their way to make sure you are taken care of. They go out of their way to make sure you are taken care of. More

by freeamanda96

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Recommend Dealer

Yes

Other Employees Tagged: Tyler Duncan

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Jun 28, 2025 -

Shottenkirk Ford Granbury responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Ford Granbury !

June 12, 2025

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Great customer service from the moment I walked in. Being new to the area, I was pleasantly surprised. Being new to the area, I was pleasantly surprised. More

by clintbailey

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Recommend Dealer

Yes

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Jun 12, 2025 -

Shottenkirk Ford Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

June 09, 2025

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Great Customer Service from Tyler and Team! Valet service was perfect and so very easy! Valet service was perfect and so very easy! More

by Jcd21963

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Recommend Dealer

Yes

Other Employees Tagged: Melissa Cates, Eric Smalley, Tyler Duncan

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Jun 10, 2025 -

Shottenkirk Ford Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

June 07, 2025

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Great dealership haven’t had any problems with them at all. Would recommend to my friends all. Would recommend to my friends More

by dwayne0124

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Recommend Dealer

Yes

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Jun 09, 2025 -

Shottenkirk Ford Granbury responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Ford Granbury!