Matt Jewett
Matt Jewett at Shottenkirk Ford Granbury

Matt Jewett | Page 8

Service Advisor

Shottenkirk Ford Granbury

4950 East Highway 377
Granbury, TX 76049

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4.8
76 Reviews
4.8

76 Reviews

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76 Reviews of Matt Jewett

August 28, 2024

Dealership Rating
Employee Rating

I needed tires but had no appointment. They not only worked me in, but also found a great deal for me on 4 tires. The service time was decent, and the staff was very friendly and helpful. More

by WEAVEDAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2024

Shottenkirk Ford Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 27, 2024

Dealership Rating
Employee Rating

Service was amazing from the pickup of my vehicle to the drop off. Thank you to everyone More

by TIFFANYDBRAWLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Smalley, Tyler Duncan, Brandon Holtzinger, Randy Lancaster, Katie Marler , Melissa Cates, Hunter Poimbeauf, Kristen

Aug 28, 2024

Shottenkirk Ford Granbury responded

TIFFANY, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

August 26, 2024

Dealership Rating
Employee Rating

Very friendly staff! My truck was repaired way before it was promised and they did a wonderful job! Even offered to bring it home for me. I've purchased 6 or 7 trucks fro More

by aggie7up
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Brian Curtis, Eric Smalley, Tyler Duncan , Billy Bohrman, Melissa Cates, Tom Dyer, Hunter Poimbeauf, Oscar Black

Aug 27, 2024

Shottenkirk Ford Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 19, 2024

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Employee Rating

Great customer service, all the staff are very polite, good work done & completed in a timely manner. The only thing is that the mechanics need to make a second check to make sure the work they are doing More

by Prietamarquez1251@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Duncan

Aug 20, 2024

Shottenkirk Ford Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

August 19, 2024

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Employee Rating

Repair service is great and the people are awesome. Prices for new cars is too expensive. Not enough incentives, lower interest rate, or return customer. More

by iriswall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eric Smalley, Tyler Duncan, Katie Marler , Melissa Cates, Hunter Poimbeauf

Aug 20, 2024

Shottenkirk Ford Granbury responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Ford Granbury

August 16, 2024

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Employee Rating

Service was fantastic! Not only did they repair my A/C they installed a ranch hand same day. More

by Estidham1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Duncan , Melissa Cates

Aug 17, 2024

Shottenkirk Ford Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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