Matt Joseph
Matt Joseph at Alderman Automotive

Matt Joseph | Page 10

Service Writer

Alderman Automotive

13875 Trade Center Dr
Fishers, IN 46038

Contact Me
4.6
104 Reviews

Dealership Experience

2 yrs, 6 mos

Industry Experience

7 yrs, 7 mos

Languages Spoken

English English

4.6

104 Reviews

Write a Review

104 Reviews of Matt Joseph

May 28, 2024

Dealership Rating
Employee Rating

First impression is how neat and clean the service station is. Great work and timely! Service department is top notch! More

by Bwilkes0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Wilcox, Adam Gregory

May 24, 2024

Dealership Rating
Employee Rating

My 1st try did not disappoint. Hope future visits are consistent and provide same or better communication, understanding, authenticity, great effort in work and integrity. More

by nellsparks
Recommend Dealer
Yes

May 22, 2024

Dealership Rating
Employee Rating

I was told by that my car was ready. Then when I was got the 45 mins later. I was told it wasn’t ready took another 20 mins. The. You guys literally pushed my seat completely back. T More

by coysullivan69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Billy Wilcox, Adam Gregory

May 19, 2024

Dealership Rating
Employee Rating

Service was very professional and very helpful I will recommend anyone to this dealership Great customer service and support. More

by kellyallengreen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 04, 2024

Dealership Rating
Employee Rating

Made an appointment in advance for an oil change and brake inspection, they had my car for 9 hours and as soon as I drove off the lot a “brake pad” light came on and it cost me $300. The manager said he More

by kkirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: matt, adam

April 24, 2024

Dealership Rating
Employee Rating

Sold us a crappy car, told us false information, and failed to report a plethora of damage. Then refused to work on it… More

by Journeewoodley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Billy Wilcox, Adam Gregory

Apr 24, 2024

Alderman Automotive responded

We did not sell you a "crappy' car. It is a very nice car. Where ever you parked it, a vermin climbed into the engine bay and chewed on your electrical wiring, this all happening after you purchased it. How is that the dealerships fault? We did not refuse any work. Because of the existent of the damage by the vermin we referred you to the Audi service department to assist. What did we falsify and what did we fail to report to you?

April 01, 2024

Dealership Rating
Employee Rating

Appreciated the cleanliness of the facility and the amenities. Oil change and tire rotation were timely and a reasonable price. More

by Daryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Wilcox, Adam Gregory

March 15, 2024

Dealership Rating
Employee Rating

I appreciate the service team’s integrity and honesty about the work needing to be done, or not. More

by kimnettal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Gregory

March 14, 2024

Dealership Rating
Employee Rating

Thank you for your service. Waiting area was clean . Price for oil change cost less than other shops is the reason I decided to try this shop More

by Shari_Atkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Gregory

March 13, 2024

Dealership Rating
Employee Rating

Great facility! !! Excellent Communication. They kept me informed regarding my repairs!!! Prompt turn around time… More

by INDYMOTORSDIRECT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Wilcox, Adam Gregory

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