125 Reviews of Matt Krappe
September 05, 2025
Excellent and professional services! Very nice teams and patient staffs to answer questions and provide excellency Very nice teams and patient staffs to answer questions and provide excellency More
Other Employees Tagged: James Gibbons, Higor Teixeira, Hank Santos
August 29, 2025
James in service is excellent. The guys taking the cars at check in are great too. The guys taking the cars at check in are great too. More
Other Employees Tagged: James Gibbons, Higor Teixeira, Hank Santos
August 28, 2025
Matt is an asset to this location know him for so may years and he has been wonderful and extremely helpful I am blessed to know him and trust his service for my vehicle as a service manager he is on top years and he has been wonderful and extremely helpful I am blessed to know him and trust his service for my vehicle as a service manager he is on top of it all More
June 22, 2025
As customer for many years and always fully satisfied! From sales to service Herb is the best. From sales to service Herb is the best. More
Other Employees Tagged: Melissa Steffy
June 12, 2025
Awesome customer service! Came in for scheduled service, was in and out in a breeze! Came in for scheduled service, was in and out in a breeze! More
Other Employees Tagged: James Gibbons, Higor Teixeira, Hank Santos
April 29, 2025
The Service Department, under the superb direction of Matt Crappe, has done an outstanding job taking care of my two BMWs over the past twelve years. Higor and James are very helpful every time I come f Matt Crappe, has done an outstanding job taking care of my two BMWs over the past twelve years. Higor and James are very helpful every time I come for service. Working with all of them is a pleasure and it’s a comfort to know that my cars are being serviced extremely well. More
Other Employees Tagged: James Gibbons, Higor Teixeira
April 29, 2025
Always the best! ! Running from the cold up in New England. I was born to be a fiddler in an old-time string band My baby plays the guitar, I pick a banjo now Oh, ! Running from the cold up in New England. I was born to be a fiddler in an old-time string band My baby plays the guitar, I pick a banjo now Oh, north-country winters keep a-getting me down Lost my money playing poker, so I had to leave town But I ain't turning back to living that old life no more…So More
April 19, 2025
The staff in the service department are always there for me. Great experience as always me. Great experience as always More
Other Employees Tagged: James Gibbons, Higor Teixeira, Hank Santos
March 25, 2025
My 2018 BMW had a rare transfer case catastrophic issue. Matt Krappe, the manager, got involved, did a great deal or research to find out the cause, and expeditiously got the parts and repairs done. The ser Matt Krappe, the manager, got involved, did a great deal or research to find out the cause, and expeditiously got the parts and repairs done. The service department was informative and friendly. I was thrilled at the very FAIR pricing. The entire experience, from arrival to return of my car was professionally handled, no crazy waiting, and an example of a great culture of professionalism. More
Other Employees Tagged: James Gibbons