Matt Kremer | Page 4

Needed to have the deal ready prior to arriving at the dealer and they did a good job setting that up. Experience at the dealership was okay and I was done within 1.5 hrs, and part of buying a used vehicl dealer and they did a good job setting that up. Experience at the dealership was okay and I was done within 1.5 hrs, and part of buying a used vehicle is a 30-day 1000mile warranty. Once i got the vehicle home I had a battery management issue requiring a new battery, something that should fall under this warranty. This warranty is supposed to be used at the dealrship but since I live 200miles away I was told “ we will work with you” I reached out to the dealer I worked with multiple times with no response and whenever I would call them it would just hang up. I have not been able to reach anyone at the dealer and am a little disappointed that I have had to spend an additional 600$ on a vehicle I just got. More

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Geat customer service at this dealership! The sales representative was awesome and helpful. The inventory was great. The sales representative was awesome and helpful. The inventory was great. More

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Matt K. at Courtesy Buick GMC was wonderful to work with in such little time. He helped to make our experience less stressful when choosing the right vehicl at Courtesy Buick GMC was wonderful to work with in such little time. He helped to make our experience less stressful when choosing the right vehicle for us and our need. Kody and Ted helped as well and the same sentiment applies. Thank you! More

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I truly enjoy working with Courtesy. I have bought 3 new vehicles through them. The sales and service staffs are fantastic. I have bought 3 new vehicles through them. The sales and service staffs are fantastic. More

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It was a very easy process. All of the employees were very helpful and knowledgeable. All of the employees were very helpful and knowledgeable. More

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The dealership is very attentive, efficient and knowledgeable. I actually enjoy going to the dealership to discuss a car purchase/lease. The dealership is always clean and brightly lit. This fits i knowledgeable. I actually enjoy going to the dealership to discuss a car purchase/lease. The dealership is always clean and brightly lit. This fits includes maintenance- keep up the good work and pleasant atmosphere More

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Very pleased with service from Matt Kremer and Michell They were professional, friendly, and helpful through the entire purchase process. Thanks! They were professional, friendly, and helpful through the entire purchase process. Thanks! More

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Our experience with Courtesy Buick was OFF THE CHART. For openers when we arrived at the Dealership we were greeted by the General Manager, Frank Moody, sitting at the Information Desk, offering to assis For openers when we arrived at the Dealership we were greeted by the General Manager, Frank Moody, sitting at the Information Desk, offering to assist us. Who does that in today’s world! Every salesperson that helped us make an informed decision was absolutely awesome. They were extremely knowledgeable of their product and service. Each were friendly, patient, professional and as the name implies, most COURTEOUS! After visiting their interactive website several times, our first contact was over the phone with Rick Bowling. He answered a lot of questions for us and arranged a visit for a test drive. Upon our arrival Mr Moody, the GM, got up to get the Sales Manager, Ari Leblanc, to assist us. He then brought in a Sales Consultant, Mickey Hendrick, to go with us on our test drive and to answer any questions we had about the 2024 Buick Envision. We discussed price, and I have to be honest here, the price we were quoted was fair and reasonable. Ari then had Matt Kremer, another Sales Consultant, go over the paperwork required to get me the $500 military discount. While he was getting our vehicle washed and prepped Ari went over the preliminary worksheet with us and discussed financing options. The Finance Manger, Michelle Lauersdorf, helped us acquire a rate better than I could get at my credit union. This was a team effort and, honestly, I felt as if I was part of the team. Go figure! All in all this was the best car buying experience we have ever had. My wife and I are very happy with our new Buick Envision and are most appreciative of everyone who worked with us. If you are reading this and thinking about purchasing a new Buick or GMC vehicle, you owe it to yourself to visit Courtesy Buick GMC to check out their great deals. Just stopping by and talking with the GM at the front desk is worth the trip alone . Incredible! Louis Hellmueller More

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I recently purchased a truck from Courtesy GMC, and I couldn't be happier with my experience! From the moment I walked in, the staff made me feel welcomed and comfortable. My salesperson was knowledgeabl couldn't be happier with my experience! From the moment I walked in, the staff made me feel welcomed and comfortable. My salesperson was knowledgeable, patient, and genuinely cared about helping me find the right Truck. They answered all my questions without pressuring me, which made the process feel smooth and stress-free. The finance team was equally fantastic, explaining all the details and working with me to find the best deal that fit my budget. I was impressed by their professionalism and transparency. Overall, they provided exceptional service from start to finish. If you're in the market for a new or used car, I highly recommend paying them a visit. Thank you to the entire team for making this such a positive experience! More

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This is the second Buick we purchased from Courtesy Buick. The have always been professional and our sales person Matt Kremer has been outstanding. Buick. The have always been professional and our sales person Matt Kremer has been outstanding. More

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