Matt Kuczek | Page 2

Dropped my car off and got it back in 4 hours. Staff was very friendly and even brought my car to me in the pouring rain. Would come back again Staff was very friendly and even brought my car to me in the pouring rain. Would come back again More

by Vdubry Verified Customer Verified Customer

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They give you precise details of the service you're going to get. And they communicate with you as far as the status of your service being done. to get. And they communicate with you as far as the status of your service being done. More

by BBROWN2155 Verified Customer Verified Customer

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This was my first time at Three County and Greg took good care of me. Although I didn’t have an appointment he was honest to say that my car will be seen as soon as they have an opening. I left my car there care of me. Although I didn’t have an appointment he was honest to say that my car will be seen as soon as they have an opening. I left my car there It didn’t feel safe to drive it and didn’t want to make whatever was going on worse. Finally! An issue of my ongoing complaints was found and fixed here at this dealer. Greg said one noise at a time, one is down hopefully the other noise I hear is found and no more to go. I’ll shall be back next year Greg. Thank you! More

by KELIZA1231 Verified Customer Verified Customer

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This location was very professional, and very easy to work with throughout my recall service! work with throughout my recall service! More

by Alexis R Verified Customer Verified Customer

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Greg always has my back and is always making sure my TJ is working optimally. is working optimally. More

by HEIDYFABIAN Verified Customer Verified Customer

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I won’t be taking my vehicles to this dealership anymore. I’ve had multiple experiences of careless service and poor maintenance that have completely eroded my trust in them. Despite giving them multiple cha I’ve had multiple experiences of careless service and poor maintenance that have completely eroded my trust in them. Despite giving them multiple chances, I’ve come to realize I can’t rely on them for quality work. For example, I brought my Jetta in for a simple oil change, only to be told later that the oil pan needed replacement due to a stripped bolt. This was confusing, as they’ve been the only ones servicing my car every 5,000 miles since I bought it. They claimed the damage was from “wear and tear” but refused to accept responsibility for their technician’s error. Instead, I was expected to pay for a new pan and bolt because of their incompetence. They also cracked a bolt on the air filter housing by overtightening it, and was also told that it needs replacing as well on my expense, even though the only people touching it are their staff at the regular service intervals. Most recently, I took my other VW in for a brake flush. When I got home, I noticed a film of residue on the car’s roof and side door panel. On closer inspection, I found corrosive brake fluid on the bumper and engine bay, which I had to wash off quickly to avoid damage. When I spoke with the service manager about this, he denied responsibility, suggesting it was either something I did or an environmental factor, which made no sense given the situation. In short, I no longer believe this dealership values its customers or makes any real effort to provide reliable service. After multiple attempts to give them a fair chance, I can confidently say I won’t be returning. More

by RINOPOLI210 Verified Customer Verified Customer

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Excellent service. The best. customer service excellent. Easy access. i love them! the best dealer The best. customer service excellent. Easy access. i love them! the best dealer More

by POWERMASTYCK Verified Customer Verified Customer

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Great service , very professional to their customers also courteous . working with Greg , is a pleasure also courteous . working with Greg , is a pleasure More

by EDDIE22614 Verified Customer Verified Customer

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Wonderful crew service was done quickly. I little revamp of the waiting area would be good. I little revamp of the waiting area would be good. More

by REGINA982 Verified Customer Verified Customer

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Great dealership and personal knew what needed to be done at a reasonable price thank you. at a reasonable price thank you. More

by LLUISMIMI Verified Customer Verified Customer

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