Matt Kuczek
Matt Kuczek at Three County Volkswagen

Matt Kuczek | Page 42

Service Manager

Three County Volkswagen

701 Riverside Ave
Lyndhurst, NJ 07071

Contact Me
4.7
976 Reviews

Dealership Experience

23 yrs, 9 mos

Industry Experience

42 yrs, 2 mos

Languages Spoken

English English

4.7

976 Reviews

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976 Reviews of Matt Kuczek

October 12, 2021

Dealership Rating
Employee Rating

Thorough. Professional. Shows concern about the customer and service being provided. Will use location again for my service. More

by KCOAC18732
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregory Deo

October 11, 2021

Dealership Rating
Employee Rating

Three County VW were prompt courteous and did everything that needed to be done as fast as possible, and returned me a freshly washed car. Good job guys! More

by mvsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 09, 2021

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Employee Rating

Great service from start to finish. Everyone in the service dept at 3 County VW is 5 stars across the board. Highly recommend!! More

by DanR3243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregory Deo

October 08, 2021

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The Service Department is excellent. The Sales Department not so much. Don't know if I'll use them again. I was vulnerable last time but there will be no next time and we leased many VW's from t More

by LRC38471
Recommend Dealer
Yes

October 06, 2021

Dealership Rating
Employee Rating

Courteous, efficient and thorough diagnosis of the problem. Convenient shuttle service.Overall friendly, professional atmosphere at this dealership. More

by bbrandes1@verizon.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 06, 2021

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Employee Rating

The overall service experience was wonderful and pleasant! Made an appointment a few days prior for my first service. I was able to drop the vehicle off, have a shuttle drive me home while service w More

by mandriulli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregory Deo

October 04, 2021

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Employee Rating

Always prompt service. My dashboard said "replace key battery". I called Toni at the dealership she asked if I was in the neighborhood and I was. She said, "Matt says come right on in." 5 minutes later More

by SPLENDOR.MUSIC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Toni

September 30, 2021

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Employee Rating

Had my car for over 2 weeks which is fine, with back order, but didn’t even wash my car when they gave it back. Used to come standard. Disappointed. And I always had to reach out for an update. More

by MATTHEWBHARGAVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Gregory Deo

Oct 26, 2021

Three County Volkswagen responded

Thank you for your Review. I apologize to you for any issues regarding your visit. I also apologize to you about the delay of parts. Parts availability is a large issue globally, unfortunately. I wish that was not the case. We have not been doing car washes due to not knowing someone's comfort level with having many people in your car while at the wash. Sorry about that. Thank you for your business. Please stay well. Matt - Three County Volkswagen Service and Parts Director.

September 27, 2021

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Excellent staff and customer service. My car was done in a very timely manner. Very much appreciated! More

by J.DEROGATIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 23, 2021

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Employee Rating

good service, did not wait very long, friendly and efficient. Will return for oil change. More

by PATRICIALEASLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregory Deo

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