Matt Luck | Page 5

Personable and good character! I had a great purchase experience with Danny at Family Toyota of Arlington. I was in a unique situation where I was in the market to purchase two vehi I had a great purchase experience with Danny at Family Toyota of Arlington. I was in a unique situation where I was in the market to purchase two vehicles and it was a stressful experience for me. Danny was very understanding of that and worked with me as I jumped through hoops to get it done. He is not pushy, and I really felt like he had my families best interest in mind. More

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This MY guy for cars Purchased my 3rd vehicle from Josh and wouldn't buy anywhere else. He is a no pressure, straight to the point salesman who can tell you everything abo Purchased my 3rd vehicle from Josh and wouldn't buy anywhere else. He is a no pressure, straight to the point salesman who can tell you everything about what you want to get in to. I was in and out within an hour. HIGHLY recommend him to anyone looking to purchase. Also Family is the best dealer in town. Excelent customer service and their service dept is top notch. Can't say enough good things about this place. More

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Great service Shout out to Family Toyota for my 2014 RAV4 ( Thank you Toya for great customer service and the rest of your team). 💯 Fireman Mike🚒🚒🇱🇷 I'll be Shout out to Family Toyota for my 2014 RAV4 ( Thank you Toya for great customer service and the rest of your team). 💯 Fireman Mike🚒🚒🇱🇷 I'll be back More

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Not honoring the warranty to fix the vehicle I bought a 2012 Dodge Journey from them. Took it home Friday and it stayed parked all weekend until Sunday. I started it up and noticed a slight knock I bought a 2012 Dodge Journey from them. Took it home Friday and it stayed parked all weekend until Sunday. I started it up and noticed a slight knock in the engine. I had only driven it about 30 miles since purchased. They took it in the shop and sent out the local Dodge Dealership only to find out the engine is bad. So instead of fixing the vehicle I purchased they forced a buy back by keeping me waiting in the wind. No one called me in a week’s time. I had to call them several times before finding out they cancelled the deal but was holding on to my down payment, which they said they are going to cut me a check for but only after I inquired about it. They should have honored the warranty they provided and fixed my vehicle! I will never go there again and suggest you be ware when purchasing a used vehicle from them. The 60 day 2,000 mile warranty is fraud. They never expect you to be able to use it and if there is a problem they are going to take your vehicle from you without your permission. More

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Too much fun, too little time. To the managers of Family Toyota, great job. To the service department, great job. To Nick Lipinski and the finance department, great job. To Danny Tr To the managers of Family Toyota, great job. To the service department, great job. To Nick Lipinski and the finance department, great job. To Danny Tran, you are the funniest and most comforting salesperson I've ever met. You made my first time buying a car the easiest, smoothest, and most assuring process ever. I visited Vandergriff twice and you earned my business within 45 minutes. From the initial phone call, to the handshake, to the test drive. I knew I was going to sign the papers at Family Toyota. Great job to you all. Forever customers. As requested by Danny, #hiscustomerscallhimdanny. More

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Great agent to work with Larry leonard makes my life eady tonoght and i really enjoy doing business with him Also Matt was great too. Thank you Family of Toyota Larry leonard makes my life eady tonoght and i really enjoy doing business with him Also Matt was great too. Thank you Family of Toyota More

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Everbudy was wondeful! I will always use Andrei. The 2 mechanics who up dated my map display were wonderful. They took the time to listen to my complaint and find a correction to the problem and it W The 2 mechanics who up dated my map display were wonderful. They took the time to listen to my complaint and find a correction to the problem and it WORKED BEAUTIFULLY. The test drive proved their corrective actions solved the problem. The Young Lady at the front desk was very helpful. More

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Very Satisfied John and the Mangement team focused on my needs and wants by helping me achieve three objectives at Family Toyota. Trade-In value,NEW CAR & Custome John and the Mangement team focused on my needs and wants by helping me achieve three objectives at Family Toyota. Trade-In value,NEW CAR & Customer Satisfaction More

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Exelent service Great experiece buying my first car, exelent costumer service. Specially the sales reprentatives. I personales recomend hau Lee he is an asian person Great experiece buying my first car, exelent costumer service. Specially the sales reprentatives. I personales recomend hau Lee he is an asian person he is very friendly. More

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2017 Toyota Corolla I went there with my daughter. From the begining process to the delivery of 2017 Corolla SE , Mr. Asher Zafar was very patient , honest and pleasant I went there with my daughter. From the begining process to the delivery of 2017 Corolla SE , Mr. Asher Zafar was very patient , honest and pleasant to work with. He and the manager understood our needs and requirements .They gave us an unbeatable deal and kept their words. Thanks to them and the finance department ,we were able to get the payments that we wanted and my daughter got a car that she liked with her choice of color and options too, including a sunroof. Prices are honest . I will recommend this dealership to all my family and friends too. Family Toyota is a different kind of dealership. Haggling must be illegal at Family Toyota. Thank you Family Toyota Of Arlington. More

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