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Regal Kia Lakeland

Lakeland, FL

Overview
Employees
Reviews
4.5
6,012 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Top Reviewed Employees

Misty Osborne at Regal Kia Lakeland

Misty Osborne

Service Advisor
4.8
This rating includes all reviews, with more weight given to recent reviews.
View 930 Reviews
Jonathan Benitez at Regal Kia Lakeland

Jonathan Benitez

Assistant Service Advisor
4.8
This rating includes all reviews, with more weight given to recent reviews.
View 864 Reviews
Jeremy Mahr at Regal Kia Lakeland

Jeremy Mahr

Service Advisor
4.6
This rating includes all reviews, with more weight given to recent reviews.
View 858 Reviews
Justin Callahan at Regal Kia Lakeland

Justin Callahan

Service Specialist
4.4
This rating includes all reviews, with more weight given to recent reviews.
View 40 Reviews
More Employees

Latest Reviews

August 08, 2026

I felt that communication with my wife on the status of our cars repairs was very poor, she had to continually call , she would send emails that wouldn't get answered until days later. We were told by our More
by Croseberry73 Verified Customer

Employees Worked With

Jeremy Mahr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr

August 07, 2026

Awesome sales man Very nice and pleasant to work with . You need to hire more Oliver. More
by kuikahik Verified Customer

Employees Worked With

Oliver

August 07, 2026

It was very informative and pleasant. Jorge explained everything very thoroughly and made the experience stressfree! More
by JULIEALLEN22 Verified Customer

Employees Worked With

Jorge Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Escamilla
More Reviews

Photos & Amenities

  • Authorized Parts Store
  • Customer Lounge Area
  • Free WiFi
  • Home Delivery
  • Virtual Appointments
  • Vehicle Sanitization
  • Home Test Drives