Matt O'Shea
Matt O'Shea at Ken Ganley Westside Imports

Matt O'Shea | Page 4

Subaru Assistant Service Manager

Ken Ganley Westside Imports

25580 Lorain Road
North Olmsted, OH 44070

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4.7
54 Reviews
4.7

54 Reviews

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54 Reviews of Matt O'Shea

October 01, 2021

Dealership Rating
Employee Rating

Great experience so far. They helped me with a blown fuse for my Outback. Plus, an oil change, tire rotation and car wash in less than an hour. Thanks. More

by kl
Recommend Dealer
Yes
Oct 01, 2021

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 20, 2021

Dealership Rating
Employee Rating

I’ve always been satisfied with my service at Ganley. Working with Matt was wonderful. I like the way he kept me informed. There was no pressure to do or not do any work on my car. He gave me all the fac More

by Shayrn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 20, 2021

Ken Ganley Westside Imports responded

Sharyn, Thank you for bringing your Subaru in for service at Ganley Westside Imports. We are glad to hear that your experience with us was worth 5 stars! We appreciate you choosing Ganley as well as you taking the time to leave this kind review of Matt. We look forward to seeing you for your next routine maintenance! -Ganley Westside Subaru

July 11, 2021

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Employee Rating

I am always pleased with the service I receive and the professionalism when I deal with anyone at this dealership. The staff clearly works together to ensure their customers are always taken care of and More

by Stacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2021

Ken Ganley Westside Imports responded

Stacy, Thank you for allowing us the opportunity to service your vehicle. We are very glad to hear that your recent visit was positive! We are looking forward to serving you in the future. -Ganley Westside Imports

July 01, 2021

Dealership Rating
Employee Rating

Matt O’Shea was very personable. Nice dude. Didn’t seem to bs at all. I don’t need to bring my car often, but I hope to work with him again next time. More

by HardeeQuinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2021

Ken Ganley Westside Imports responded

Thank you for choosing Ganley Westside Imports as the location to service your vehicle. We appreciate the opportunity to assist you, as well as your kind review of Matt, and look forward to seeing you again during a future visit. -Ganley Westside Subaru

July 01, 2021

Dealership Rating
Employee Rating

Service department is a rip off. Charged over $400 in labor just for brake pads and rotors. Will never go back. Funny thing, I overheard one of the service staff, word for word, tell another customer a More

by lorraineswanger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Billy Loesch

Nov 16, 2022

Ken Ganley Westside Imports responded

We are sorry you had a less than exceptional experience with our dealership. We strive to make ever customer visit a great experience.

June 28, 2021

Dealership Rating
Employee Rating

My last visit was one of the best visits to Subaru. Matt O'shea was awesome. So much so that I would like to exclusively work with him:) More

by akenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2021

Ken Ganley Westside Imports responded

Thank you for allowing us the opportunity to service your vehicle here at Ganley Westside Imports. We are so glad to hear you were treated well by Matt and that your service met your expectations. We appreciate you taking the time to leave these kind words following your service. Please do not hesitate to reach out for any future service or sales needs and we are looking forward to see you for your next service! -Ganley Westside Subaru

June 25, 2021

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Employee Rating

Outstanding. I have bought several cars from dealerships and my experience last month in purchasing an Outback (2019) was the best ever. The salesperson, Heather was most professional while extremely person More

by Un peregrino
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Siebert , Trey Keyes, Heather LaBay, The guy who handled warranty was professional.

Jun 25, 2021

Ken Ganley Westside Imports responded

Thank you for making the trip to Ganley Westside Imports for your new Outback. We appreciate the opportunity to earn your business, and are pleased that your experience with Heather was a positive one. Thank you, as well, for taking the time to submit your kind review. Enjoy your new Subaru! -Ganley Westside Subaru

June 24, 2021

Dealership Rating
Employee Rating

Over all great experience great service! I will definitely be bringing my car back for service. Christ Wheatley has been very helpful. More

by mpayerchin19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Romanak, Mark Rosko, Chris Wheatley, Kurt Cottom, Mike Siebert , Diego Dennison, Joe Joyce, Ray Korfhage, Aunna Regas

Jun 25, 2021

Ken Ganley Westside Imports responded

Thank you for taking the time to review your recent experience with Chris and our service staff! We are happy to hear that you were so pleased with your service appointment. -Ganley Westside Volkswagen

May 22, 2021

Dealership Rating
Employee Rating

I have been going to this dealership for over 3 years now and their customer service is stellar. Every employee I have worked with has always been positive, helpful and considerate. I will continue to come h More

by NireTtibroc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Asif Kassam , Keith Rivers, Igor Zaiats

May 24, 2021

Ken Ganley Westside Imports responded

We appreciate you taking the time to rate your recent visit here to our facility. We are happy that your experience was worth rating us 5 stars and we hope to continue to provide you with 5 star experiences in the future! -Ganley Westside Imports

May 08, 2021

Dealership Rating
Employee Rating

Great service! Matt O'Shea is very good at his job. It was a pleasure to talk to him. I will come back. Thank You. More

by aedom24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 11, 2021

Ken Ganley Westside Imports responded

Thank you for taking the time to review your recent experience with Matt and our service staff! We are happy to hear that you were so pleased with your service appointment. -Ganley Westside Imports

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