Matt Parnell

Lexus Service was nothing but amazing and top notch. Everyone was very professional and so helpful and nice. Dean Serafine, Leo, Matt Parnell, James Deal and Arthur. You are very lucky to have such a gr Everyone was very professional and so helpful and nice. Dean Serafine, Leo, Matt Parnell, James Deal and Arthur. You are very lucky to have such a great crew. Those guys are great!! More

by rachaelladd027 Verified Customer Verified Customer

Report | Print

James at Lexus of Sarasota was outstanding to work with. He was knowledgeable, professional, and made the entire process smooth and stress-free. He took the time to answer all questions and genuinely cared He was knowledgeable, professional, and made the entire process smooth and stress-free. He took the time to answer all questions and genuinely cared about delivering a great experience. I highly recommend James and the rest of the team if you’re looking for top-tier customer service. More

by Tiffany Cox Verified Customer Verified Customer

Report | Print

ad an excellent experience at the Lexus dealership and couldn’t be more impressed with the level of professionalism and customer service. From the moment I walked in, the staff was welcoming, attentive, a couldn’t be more impressed with the level of professionalism and customer service. From the moment I walked in, the staff was welcoming, attentive, and genuinely focused on making the experience smooth and enjoyable. More

by KATYR19 Verified Customer Verified Customer

Report | Print

Very responsive and straightforward! Enjoyed working with the team and David - helped me purchase my dream car Enjoyed working with the team and David - helped me purchase my dream car More

by micahgriggs1 Verified Customer Verified Customer

Report | Print

I felt very comfortable with Lexus of Sarasota. Starting with sales all the way to financing. I did not feel pushed or pressured into anything. It was a quick and easy transaction. Thank you A.H Starting with sales all the way to financing. I did not feel pushed or pressured into anything. It was a quick and easy transaction. Thank you A.H More

by Aspen.houck Verified Customer Verified Customer

Report | Print

This is the 4th Lexus that I have purchased from Tom McOmber. He goes above and beyond to help with me with my purchase. Matt Parnell did a very good job explaining the finance end of my purchase. McOmber. He goes above and beyond to help with me with my purchase. Matt Parnell did a very good job explaining the finance end of my purchase. More

by StacySchell Verified Customer Verified Customer

Report | Print

I had an outstanding experience purchasing from Lexus of Sarasota. Ana handled the sale and Matt walked me through the paperwork — both were honest, straightforward, and never once made me feel pressured. Sarasota. Ana handled the sale and Matt walked me through the paperwork — both were honest, straightforward, and never once made me feel pressured. When I submitted a counteroffer, they were fair and responsive. The process was efficient, and I was able to finalize everything with one phone call and a few emails rather than going back and forth. Overall, the customer service here truly stands out. Thank you for making the buying experience smooth, transparent, and enjoyable. More

Report | Print

An assembly line in sales department. Very respectful employees. Dealership currently is complete disarray. Will see how service works. Very respectful employees. Dealership currently is complete disarray. Will see how service works. More

by CLAUDDUVAL Verified Customer Verified Customer

Report | Print

Wow- A+, stellar service. Everyone was so happy, cordial and genuinely happy to have you here. Everyone was so happy, cordial and genuinely happy to have you here. More

Report | Print

The finance part was rushed and all these extra charges are ridiculous!!!! Charges I don’t even know what they are for. But I guess that’s how yall make your money. are ridiculous!!!! Charges I don’t even know what they are for. But I guess that’s how yall make your money. More

by sandystyles10 Verified Customer Verified Customer

Report | Print