
Matt Reid
Service Advisor
Elk Grove Dodge Chrysler Jeep Ram
8575 Laguna Grove Drive
Elk Grove, CA 95757
17 Reviews
Write a Review17 Reviews of Matt Reid
August 07, 2025
I’m so grateful to have a local dealership who puts quality service and its customers first. Brandon and the team here at Dodge go above and beyond to make sure everyone is taken care of. Excellent ser quality service and its customers first. Brandon and the team here at Dodge go above and beyond to make sure everyone is taken care of. Excellent service and amazing team! More
Other Employees Tagged: Jim Azbill, Josue "Josh" Cuevas , Brandon Barroga
July 23, 2025
Brought my van in 3 times for same issue, dealership kept it for almost a month each time and returned it without fixing issue. Less than 72 hours after picking up the van from the dealerships repair shop th it for almost a month each time and returned it without fixing issue. Less than 72 hours after picking up the van from the dealerships repair shop the last time it completely broke down in traffic and I had to pay to have it towed back to the dealership. Currently my van is still at the dealership with no estimation as to when it will be repaired and returned to me. When asked for updates I was told waiting for diagnostic specialist to look at it, that took 3 weeks. FYI it is still under warranty yet we were charged for repairs the second time it was in the shop. Overall experience zero out of 10. More
Other Employees Tagged: Jim Azbill, Josue "Josh" Cuevas, Mick D'Angelo, Gabriel Vasquez
July 11, 2025
Used my jeep for a personal joyride. Dried my fuel, cost visible damage. everything is tracked on my insurance tracker.. be careful leaving your car with them Dried my fuel, cost visible damage. everything is tracked on my insurance tracker.. be careful leaving your car with them More
Other Employees Tagged: Jim Azbill, Josue "Josh" Cuevas, Mick D'Angelo, Gabriel Vasquez
July 11, 2025
You guys service team was respectful and very professional* . I was in and out of there in 45 minutes professional* . I was in and out of there in 45 minutes More
Other Employees Tagged: Jim Azbill, Josue "Josh" Cuevas, Mick D'Angelo, Gabriel Vasquez
July 07, 2025
amazing customer service went after work to change my oil and very quick efficient i would never go to a different dealer oil and very quick efficient i would never go to a different dealer More
Other Employees Tagged: Jim Azbill, Josue "Josh" Cuevas, Mick D'Angelo, Bao Dao, Alexander Castillo, Matthew Worley, Ej Romero, AJ Sherzai, Gabriel Vasquez
October 23, 2024
This dealership had the used car that I wanted to replace a similar vehicle. Sales staff and financing departments very efficient. Same with the service department a similar vehicle. Sales staff and financing departments very efficient. Same with the service department More
Other Employees Tagged: Stephen Darmstandler , Aaron Clemens
August 19, 2024
Was promised car would be detailed when picked up, it was mot. Also there was less than a quarter tank I had to go fill up to get home. The service advisor said to bring back in to hsve detailed. I guess th mot. Also there was less than a quarter tank I had to go fill up to get home. The service advisor said to bring back in to hsve detailed. I guess they washed it because there wete still handprints on windows and not cleaned on inside console,windows. They did get the missing organizer pieces for me but i was promised them and they had nit even been ordeted. More
March 19, 2024
Very untrustworthy and unreliable! Lack of customer service and professionalism. Overall I have experienced awful service and I would never buy from or recommend this dealership to any Lack of customer service and professionalism. Overall I have experienced awful service and I would never buy from or recommend this dealership to anyone. This has been a very unpleasant transaction. Would recommend some serious training. More
Other Employees Tagged: Rafiq, Stephen Darmstandler, others