Matt Ricker | Page 5

smooth a very pleasant experience , very close attention given to details ! everybody that we dealt with, did what they said they would do, in a very timely a very pleasant experience , very close attention given to details ! everybody that we dealt with, did what they said they would do, in a very timely manner! More

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Kauffman Ben Harshbarger did great job of explaining all the features and differences between models. He took all the time necessary and was focused on us eve Ben Harshbarger did great job of explaining all the features and differences between models. He took all the time necessary and was focused on us even though there were other customers waiting to see him. Bailee did a wonderful job explaining all the "bells and whistles" and syncing our phones. Matt made the paperwork smooth and easy and was very nice to deal with......even though he is a Browns fan! All in all, everything was very easy! More

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Another great car buying experience! This is the third time we have purchased from this dealership - November ‘16, December ‘18 and yesterday. Our first purchase was with Marcia Sites an This is the third time we have purchased from this dealership - November ‘16, December ‘18 and yesterday. Our first purchase was with Marcia Sites and we have requested her for our subsequent purchases. She is very knowledgeable and personable. The whole process from beginning to end took a little less than 3 hours - test drive, application process and final signing. We received a fair price for our trade in and love our new CR-V! More

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Marcia Sites and her team members Adam, Bailee, & Matt are the Best! Went over and above to be sure i was happy with my purchase. Explained everything , very friendly and always welcomed me when I walked are the Best! Went over and above to be sure i was happy with my purchase. Explained everything , very friendly and always welcomed me when I walked through the door. Exceptional customer Service! More

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Avery was fantastic! He listened to my concerns, he let me vent (with the concerns on my old car), took my request seriously, and was very personal! Also big shout out to Bryan! Thank you for also helpin me vent (with the concerns on my old car), took my request seriously, and was very personal! Also big shout out to Bryan! Thank you for also helping me! I appreciated everything you guys did for me! Overall an awesome experience! More

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Great Place to buy a Honda Great customer service! Mark Youngpeter is fantastic to work with and the rest of the team from finance to dealer specilist was very helpful! Answer Great customer service! Mark Youngpeter is fantastic to work with and the rest of the team from finance to dealer specilist was very helpful! Answered all our questions and easy to work with. More

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Really happy with this purchase I’m a fan of Allan Nott! Lima is a 2+ hour drive from me; it’s not necessarily a convenient drive, but I am so glad I made the trek because the staff I’m a fan of Allan Nott! Lima is a 2+ hour drive from me; it’s not necessarily a convenient drive, but I am so glad I made the trek because the staff we worked with made my buying process worth it. My sales person, Marcia, was extremely knowledgable about the vehicle I was interested in. When I inquired about a test drive and scheduled a time to come in she already had it pulled up, washed, and ready to go! We were able to thoroughly go through all the features and try out the driving experience on some city and rural roads. Marcia was smart, fun and easy to work with! When I decided to move forward with my purchase she was great helping keep the process moving forward smoothly. We worked with Matt in finance to finalize my transaction and he is a complete hoot! Also extremely sharp, Matt did a great job explaining the warranty options in detail and also financing strategy. Really happy we had these two incredible folks to work with and I would definitely recommend Allan Nott to any of my family or friends! More

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Awesome experience purchasing my new Honda Odyssey The staff was super helpful helping me navigate my way through purchasing a new car. Help me understand what my best option was, purchasing or lea The staff was super helpful helping me navigate my way through purchasing a new car. Help me understand what my best option was, purchasing or leasing a new car. Was very honest and open about what worked best for my situation. More

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I wish all businesses treated people the way Allan Nott does I knew the kind of car I was looking for... I was looking since March. When it came time to pull the trigger and buy, they didn't have 'the' car I wa I knew the kind of car I was looking for... I was looking since March. When it came time to pull the trigger and buy, they didn't have 'the' car I wanted in stock... No problem, Dylan Legge got me in the car I wanted within 24 hours. He was great. He wasn't pushy and answered every question I had. When it came time to pick the car up, he was unavailable but Jon Cox was happy to show me the car and answer my questions. Steve Cox was was also very pleasant. I don't know what to say about Matt Ricker. I've known him for years and he is excellent to deal with. He's a great guy and Allan Nott is lucky to have him. Jerry Lewis should be embarrassed driving him there. Hayden Best has to be some sort of genius for remembering what every lever, switch, button does and how to navigate the menu tree of every car on the lot. I can't remember how to change the ringtone on my iPhone. Overall, I would highly recommend this dealer to anyone who is interested in a quality Japanese car (Toyota, Honda). They are knowledgeable, friendly, and sincerely care about your satisfaction. More

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Very easy to work with!!! We are return customers because of the amazing service we've received! They work within our budget and on our schedule. We recommend them to everyone! We are return customers because of the amazing service we've received! They work within our budget and on our schedule. We recommend them to everyone! More

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