Matt Shelton | Page 22

MATT SHELTON was very thorough, patient and professional. He modeled the way with respect to SERVICE: Matt introduced himself, he smiled and his eye contact was exceptional; Matt was responsive, ready and al He modeled the way with respect to SERVICE: Matt introduced himself, he smiled and his eye contact was exceptional; Matt was responsive, ready and alert; he verbally acknowledged us; and he was courteous and enthusiastic. We really appreciated the extra time Matt spent with us during "vehicle delivery, orientation and familiarization." John and Cindy DeVore More

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Matt provided a no pressure sales effort. He answered all of our questions in a timely manner and was very pleasant to work with. We would definitely go back to CardinaleWay (and Matt) the next time we all of our questions in a timely manner and was very pleasant to work with. We would definitely go back to CardinaleWay (and Matt) the next time we buy a car More

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This is the second car we bought from Cardinaleway Mazda. We went back to Matt Shelton because of the great experience we had the first time 4 years ago. Well the second time was just as great or better. N We went back to Matt Shelton because of the great experience we had the first time 4 years ago. Well the second time was just as great or better. Not your typical car salesman atmosphere. Friendly, caring and ready to work to put you in the best fit for your personal needs. We left feeling great that we made the right choice and knew they worked hard to give us the best deal. More

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This is the first dealer we've encountered that made purchasing a car a pleasant experience. There was no high sales pressure by Matt or Donny. When we asked a question they couldn't answer immediatel purchasing a car a pleasant experience. There was no high sales pressure by Matt or Donny. When we asked a question they couldn't answer immediately they researched the subject. All of the features of the vehicle were explained and they were very patient with our questions. There was no body language to the contrary. We appreciate Matt's personal "snail mail" note after our first visit. More

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The great rating is being given because my buying experience for the second time has been rewarding. Matt Shelton is courteous and respectful to his clients. He goes above and beyond to please and sa experience for the second time has been rewarding. Matt Shelton is courteous and respectful to his clients. He goes above and beyond to please and satisfy. The service department is friendly and prompt. Steve Ross as my adviser has provided service to me even when I was out of town. I will purchase a third Mazda in the next two years. Thanks! More

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I had a great experience at the CardinaleWay dealership. Matt Shelton and Thomas Michael were very friendly and helpful and were able to find me the car I wanted and give me a great deal on it. I wanted a c Matt Shelton and Thomas Michael were very friendly and helpful and were able to find me the car I wanted and give me a great deal on it. I wanted a car that wasn't on any dealership lots yet, but Matt and Thomas went the extra mile to find me the car with my specifications and while I am waiting for it to arrive at the dealership, they gave me a loaner car to drive in the meantime. They truly care more about meeting the customer's wants and needs rather then trying to "sell" people and make a profit. I highly recommend this dealership- specifically Matt Shelton and Thomas Michael. More

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I recently purchased a used Mazda 5 at this local. After a few months I noticed certain small issues with cleanliness of vehicle. I contacted All, the GM and he and his crew went above and beyond to satisfy a few months I noticed certain small issues with cleanliness of vehicle. I contacted All, the GM and he and his crew went above and beyond to satisfy my requests. When I got my car back from the service center it was like a new car all over again. I was grinning from ear to ear the whole way home! Thanks guys! More

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One of the best car shopping experiences ever. Fair pricing, friendly and honest people. Matt Shelton and Chris Mankin were great to work with and helped us find the right used vehicle at the right pr pricing, friendly and honest people. Matt Shelton and Chris Mankin were great to work with and helped us find the right used vehicle at the right price. I would highly recommend this dealership. More

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1. Wayne is a Miracle worker! Didn't think he could do it, but he did! I loved my little blue Mazda II soooooo much, but it can't tow even a small trailer, and since cancer came around knocking on my do it, but he did! I loved my little blue Mazda II soooooo much, but it can't tow even a small trailer, and since cancer came around knocking on my door twice now and I figure I only have about 5 years left I decided I am going to take the bull by the horns and go traveling , and not wait to find a man to protect me while camping. I need a place where I can lock myself in at night. So I bought a tiny trailer called a "Little Guy" that weighs about 1,000 pounds or less. I called up looking for Brian who had sold me the wonderful little blue Mazda II but since he wasn't there that that Wayne took my call. I know Mazda doesn't recommend towing on any of their smaller vehicles, but was hoping that maybe the Mazda 3 which Brian had told me about in a phone call earlier this year might be adequate. Wayne did the research - U-Haul say's that the Mazda 3 can tow up to 2,000 pounds - he had the know-how to find that out, which I hadn't thought of in my research efforts. Somehow he made it work out so I could trade my little darling in for a Mazda 3 without raising my payments more than $40/month. Wow. Drove the car home that night - loved it! But next day the bank told them that they needed $1,500 more in a down payment to make it work- and that's where Joeann came into the picture, and why she's a miracle worker. She found a way to make it work. She really cares. How wonderful is that?! 2. Matt is so wonderful, believable, not pushy, understanding, gorgeous! Helpful beyond words. Cute. The "I wanta take him home kind of cute"! I had to satisfy my need for cute by buying the cutest little puppy, half shih Tzu, half Miniture terrier that was being carried around that day at the service center instead of taking Matt home! 3. Joaean is also a miracle worker, made things work out for me in ways I never imagined were possible. 4. Brian also comes into this picture, because he called me every year after I bought my wonderful little Mazda II and offered me a good deal on trading it in for a Mazda III at 0% interest and keeping my payments almost the same as on the Mazda II. I didn't want to at first because I was so in love with my blue-bird, but when I needed the change the promises he made came true. That's persistence for you! I started out with a Mazda II and fell crazy in love with Mazda. I'll never drive anything else. If I live past these next 5 years I'll trade this one in on a Miata! Be the "little old lady from Pasadena"! More

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Matt Shelton and the entire Cardinale Way team were exceptional. They made our buying experience, quick, easy, and positive. We would certainly recommend Matt and this dealership to anyone looking to exceptional. They made our buying experience, quick, easy, and positive. We would certainly recommend Matt and this dealership to anyone looking to purchase a new or used vehicle. More

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