Matt Stanley | Page 6

It was very easy to schedule and get in for my 10000 mile service. My only negative was the service agent told me 1 hour and after 1 hour and 35 minutes and I had to check on my vehicle. He never checked o service. My only negative was the service agent told me 1 hour and after 1 hour and 35 minutes and I had to check on my vehicle. He never checked on my vehicle until I asked about the delay and he never communicated with me. More

by STRAILYS Verified Customer Verified Customer

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Friendly staff. Lots of chairs and table for me to do work while I wait for my car. Appreciate the free beverages they offer while you wait. Like the vending machine Lots of chairs and table for me to do work while I wait for my car. Appreciate the free beverages they offer while you wait. Like the vending machines with a lot of options. More

by BETTYO7 Verified Customer Verified Customer

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Great Dealer, Great Customer Service, But very expensive on repair services. Had to pay almost $200.00 just for diagnostic which I was not aware. It was very disappointing on repair services. Had to pay almost $200.00 just for diagnostic which I was not aware. It was very disappointing More

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Service writers are professional. Clean waiting area, good snack and drink choices. Clean bathroom. Polite employees Clean waiting area, good snack and drink choices. Clean bathroom. Polite employees More

by CBFIRSTSHOT69 Verified Customer Verified Customer

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Top-notch customer service. Solid recommendations and communication. Quick service at the paydesk. No pressure. Solid recommendations and communication. Quick service at the paydesk. No pressure. More

by MARTINSERIANNI Verified Customer Verified Customer

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State of the art when it comes to service my vehicles, also they work around my schedule also they work around my schedule More

by JOEJJIMENEZ69 Verified Customer Verified Customer

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Service staff always courteous, prompt and efficient - especially like their partnership with Uber - no wasting time waiting … atmosphere at Findlay is great - nice, clean shop … especially like their partnership with Uber - no wasting time waiting … atmosphere at Findlay is great - nice, clean shop … More

by CTORRES101953 Verified Customer Verified Customer

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Matt Stanley, your service advisor is the reason my family continues to have our Toyotas serviced at your facility. Even though we live closer to other Toyota dealers, it's worth it for us to have some family continues to have our Toyotas serviced at your facility. Even though we live closer to other Toyota dealers, it's worth it for us to have someone with Matt's professional experience, integrity, and sincere interest in whatever problems we have and an ability to always make us happy before we go. More

by DTKD54 Verified Customer Verified Customer

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Findlay Toyota staff is always friendly and attentive. The dealership is always clean and lots of seats for everyone to sit. The dealership is always clean and lots of seats for everyone to sit. More

by BrianG Verified Customer Verified Customer

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Presently satisfied. Will know more after driving the van and putting some mileage in. Will let you know later. Will know more after driving the van and putting some mileage in. Will let you know later. More

by RAM11749 Verified Customer Verified Customer

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