Matt Vallee | Page 9

Matt treated us good. He's being patient with us and take time with us. He's being patient with us and take time with us. More

by ajhpew322 Verified Customer Verified Customer

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Matt Valle wasn’t pushy at all with trying to sell me a car he listened and understood want I wanted and was able to find me a car I was looking for. car he listened and understood want I wanted and was able to find me a car I was looking for. More

by kbaxter_44 Verified Customer Verified Customer

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They are nice professional and get the job done fast i would do business with then again would do business with then again More

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Very professional, caring, on time. Everyone is polite, nice and makes you feel comfortable. Thanks Everyone is polite, nice and makes you feel comfortable. Thanks More

by jdv1986 Verified Customer Verified Customer

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Matt Vallee was very easy to work with. I found a truck at another dealership and he was able to get the truck and beat their price while giving me a good price for my trade. I found a truck at another dealership and he was able to get the truck and beat their price while giving me a good price for my trade. More

by STLCARDS1992 Verified Customer Verified Customer

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I didn’t feel pressured and when I went back for the recall the service was fast . It was a great experience. recall the service was fast . It was a great experience. More

by m.kreamalmeyer Verified Customer Verified Customer

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I purchased my new truck from this dealership. My salesman was wonderful, and I have no complaints about him. Beyond that, it has been a less than acceptable encounter. A week after I purchased my My salesman was wonderful, and I have no complaints about him. Beyond that, it has been a less than acceptable encounter. A week after I purchased my new truck, I drove back to the dealership and hand-delivered my Vietnam veteran father's death certificate for my trade-in. Shortly after that, I began getting emails and messages saying that they had lost the death certificate and needed me to get another one for them. Death certificates are not free, and who wants to keep seeing their father's death certificate over and over? So after getting multiple threatening emails with the finance person telling me that they were going to take legal action against me and also that they were going to make me buy my old truck back, the salesman got involved and spoke with me respectfully, so I got them another copy. I then paid my sales taxes on my truck, expecting to get my title clean and clear. Wrong. Someone entered my VIN number incorrectly at the dealership, and the DMV sent me a message that there was a lien from another company on my new truck and that my name was not associated with that truck. Now the GM called me and admitted that they messed up and wanted to offer me four free oil changes and four tire rotations. I declined this because I had already gotten the first oil change done at the dealership, and it took 5 hours to change my oil. I told the GM that I declined that offer because I was changing my own oil. The GM told me that he was going to call me back the next day and make things right. I have not heard back yet. That was almost a week ago. I find it disturbing that I can not find the finance person on this list to rate. It makes you think that they have had issues with him before and do not want negative reviews of him. The persons name that was sending me the emails was JOSEPH JULIAN. This whole transaction has left me questioning trying out a chevy. I have always been a Ford guy, and this will be my one and only interaction with this dealership and maybe General Motors. I would not recommend anyone go to this dealership. I have considered taking legal action due to the fact that I signed paperwork telling me that I would be able to get my title clean and clear, and that has not been true. I also think that offering me four oil changes was a kick in the teeth. I understand that he was trying to offer something for the headache, but an oil change or four is not going to sway my negative views on how poorly this situation has been handled. I was under the impression that this dealership took pride in the way that their customers are treated and I feel that this was all just a show. With how much vehicles cost now a days I feel like there should be better customer service. I know that in my position if I were to treat people like this, I would no longer have a job. Finally after almost 6 months I received my title in the mail. I never heard anything from the dealership after this. Save yourself the headache and go to another dealer. More

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Matt went out of his way to make sure things were correct with our new truck. with our new truck. More

by mjacobs1590 Verified Customer Verified Customer

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Awesome place for all your vehicle needs. Great sales and service, wouldn’t do business anywhere else!! Great sales and service, wouldn’t do business anywhere else!! More

by josimily Verified Customer Verified Customer

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Great customer service, great pricing will definitely recommend them to friends and family! Will definitely be purchasing another vehicle from Jim Butler! recommend them to friends and family! Will definitely be purchasing another vehicle from Jim Butler! More

by MARTINC.P2019 Verified Customer Verified Customer

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