Matthew Branch | Page 7
Service Advisor
Five Star Subaru of Grapevine
2651 William D Tate Ave
Grapevine, TX 76051
88 Reviews
Write a Review88 Reviews of Matthew Branch
May 30, 2024
Top notch service department. I only had recall work done here so I can't attest to their prices, but the experience was great. Didn't feel like they were trying to sell me on eve I only had recall work done here so I can't attest to their prices, but the experience was great. Didn't feel like they were trying to sell me on everything they could. They mentioned my vehicle needing brake pads and rotors resurfaced, but I told them I already had that scheduled to be done at the dealership I had just purchased my vehicle from less than a week before and that was all they mentioned. Even gave me a free car wash. Waiting room is fabulous, with a variety of comfortable seating and free snacks and drinks. Polite, smiling employees. Five stars for Five Star Subaru. More
May 26, 2024
Subaru of Grapevine is really the best. Friendly service and kind people make the experience wonderful. Friendly service and kind people make the experience wonderful. More
Other Employees Tagged: Dyson Ellis, Lauren Cano, Jonathon Crawford, Damon English, Dustin English, Alejandro Lopez, Tyler Jordan, David Earnest, Jonathan Lanphouthacoul
May 11, 2024
The Five Star Subaru of Grapevine performed an excellent service for our Subaru Forester today.Our waiting was very comfortable at their waiting lounge, plenty of choices of coffee, drinks and snacks. Thank service for our Subaru Forester today.Our waiting was very comfortable at their waiting lounge, plenty of choices of coffee, drinks and snacks. Thanks a lot! More
May 08, 2024
They serviced my vehicle today and everyone I encountered were friendly, eager to help and patient. I really liked how the kindness was consistent with everyone waiting in the service area. were friendly, eager to help and patient. I really liked how the kindness was consistent with everyone waiting in the service area. More
Other Employees Tagged: Kyle in the valet service
April 10, 2024
Excellent service, car was inspected, oil charged, filter replaced, washed and cleaned. That's why I always return to them each time. replaced, washed and cleaned. That's why I always return to them each time. More
Other Employees Tagged: Dyson Ellis
April 07, 2024
My new service adviser is very dedicated to pleasing the customer. His communication with us was flawless, both this time and the last. Thanks. customer. His communication with us was flawless, both this time and the last. Thanks. More
Other Employees Tagged: Jose Zambrana
March 30, 2024
Matt Branch was my Service Advisor - Very Professional and thats all I have to say and thats all I have to say More
Other Employees Tagged: David Earnest, Jonathan Lanphouthacoul
March 14, 2024
Five Star was actually a miss when I visited them interested in buying a car last year. However, multiple bad experiences with other dealers brought me back to them for service today and they knocked interested in buying a car last year. However, multiple bad experiences with other dealers brought me back to them for service today and they knocked it out of the park. I had no major issues, but they listened all my questions, gave me real answers, and made sure I was satisfied before I left. More
Other Employees Tagged: David Earnest

