Matthew Branch | Page 6
Service Advisor
Five Star Subaru of Grapevine
2651 William D Tate Ave
Grapevine, TX 76051
88 Reviews
Write a Review88 Reviews of Matthew Branch
September 06, 2024
Wonderful service experience. Thoroughly explained all my options, and helped me pick what was best for us. Very quick, and kept me updated along the way. Thoroughly explained all my options, and helped me pick what was best for us. Very quick, and kept me updated along the way. More
Other Employees Tagged: Collin - walked me through whole process and kept me updated! Great job.
August 30, 2024
The whole crew was awesome. They took care of me and all my needs. A They took care of me and all my needs. A More
Other Employees Tagged: Doug Laymon, Derek Adams , Dayton Gidcumb
August 23, 2024
Service Department is always professional, communicative, thoughtful and courteous. Keep up the good pay and benefits for your employees so they can continue happily take care of your customers! thoughtful and courteous. Keep up the good pay and benefits for your employees so they can continue happily take care of your customers! More
August 21, 2024
Five Star and their service team are the best. They have always gone above and beyond. They have always gone above and beyond. More
Other Employees Tagged: Jason Womack, Darryl Frazier
August 16, 2024
Convenient location; Exceptionally clean facility: friendly, engaging staff; comfortable waiting lounge; well stocked snacks and drinks; under promised and over delivered ( projected 3 - 4 hours, was friendly, engaging staff; comfortable waiting lounge; well stocked snacks and drinks; under promised and over delivered ( projected 3 - 4 hours, was completed in 2, including a washed car More
August 16, 2024
We are from Oklahoma City attending a conference in Dallas , long story short our Outback was vandalized and a window broken , Five Star Subaru helped us get back on the road , ( thanks Doug ) AWESOME Dallas , long story short our Outback was vandalized and a window broken , Five Star Subaru helped us get back on the road , ( thanks Doug ) AWESOME SERVICE!! We tried to get help from another dealer but they would not help at all , evidently they don’t live up to the Subaru community standards that are common among quality dealers , Five Star does ; they live up to their “ Community Commitment “ it’s not just a sales pitch , totally impressed ! By the way Cavender Subaru out of Norman Oklahoma made the arrangement to get us fixed up by Five Star , this was beyond amazing and Anthony ( the service manager) gets accolades for going above and beyond! And he put up with my bad mood and let me blow off some steam. All Dealers are not the same when it comes to the outstanding service we have come to appreciate from Subaru, these two are amazing … More
Other Employees Tagged: Doug Laymon, Deion Thomas
August 10, 2024
Always a great experience and friendly staff. I would highly recommend this dealership to anyone. I would highly recommend this dealership to anyone. More
Other Employees Tagged: Nick Eyster, Anthony Pipkin, Darren McCord
August 08, 2024
Great vibe at 5 Star Subaru. Buying a new car should be FUN, and this was. We laughed and laughed! Buying a new car should be FUN, and this was. We laughed and laughed! More
Other Employees Tagged: Tobias Awoniyi
June 07, 2024
Received very good service communication was excellent. Happy with the repairs that were needed and the warranty work that was completed. Matthew, the service agent took very good care of me. Happy with the repairs that were needed and the warranty work that was completed. Matthew, the service agent took very good care of me. More

