Matthew Branch | Page 8

I had a great experience with my car repairs here. Matthew Branch and Jason Womack went above and beyond!🙌 Matthew Branch and Jason Womack went above and beyond!🙌 More

Report | Print

Matthew Branch is great. He returns calls in a timely manner. Answers any questions I have. He goes the extra mile to make sure everything gets done correctly and efficiently He returns calls in a timely manner. Answers any questions I have. He goes the extra mile to make sure everything gets done correctly and efficiently. I will continue getting my services done at this location due to the great customer service. More

Report | Print

Everyone was very helpful and kind. Matt was clear and I knew that my car was in good hands. Good atmosphere when I picked up my car. Matt was clear and I knew that my car was in good hands. Good atmosphere when I picked up my car. More

Report | Print

Matthew was my service advisor when I brought my 2022 Ascent in for its 60,000 mile service. I made an appointment for 4:15 p.m. When I brought my car in and met Matthew, he told me the service was goi Ascent in for its 60,000 mile service. I made an appointment for 4:15 p.m. When I brought my car in and met Matthew, he told me the service was going to take about eight hours. I didn’t have a way home and he provided me a loaner vehicle. I told him I had several items for work to deliver the next day. He said no big deal, which I was most appreciative. I also mentioned I live 50 miles from the dealership and had to drive to Corsicana the next day. Again, no problem!! I can't say enough about everyone at 5 Star Subaru in Grapevine. From the initial visit with Hayden Knowles to each and every service visit, everyone has been outstanding!! Thank you!! More

Report | Print

Service team was friendly and professional My appointment was timely and comfortable in the showroom waiting area. appointment was timely and comfortable in the showroom waiting area. More

Report | Print

From beginning to end, I was given off and on notice as to how the process of fixing my car was going! Very courteous employees and we even had a laugh or two over the cuteness of my dog —Maggie—who likes to how the process of fixing my car was going! Very courteous employees and we even had a laugh or two over the cuteness of my dog —Maggie—who likes to entertain anyone who pays her attention!! Thanks to all ~~ my car is perfect again!! 💓 More

Report | Print

best service I've ever had matt kept me informed throughout my service and service was done right the first time throughout my service and service was done right the first time More

Report | Print

I like that I can make appointment show up and everything is done with in an hour. They also changed my battery in my key fob. I will continue going to Five Star for all of my Subaru service because it does is done with in an hour. They also changed my battery in my key fob. I will continue going to Five Star for all of my Subaru service because it does not matter who the service advisor is they are all nice to work with> More

Report | Print

Your service is impeccable. Mike Ohanesian, service coordinator does an excellent job In getting the job done. He’s great asset @ 5 Star Thank you Mike Ohanesian, service coordinator does an excellent job In getting the job done. He’s great asset @ 5 Star Thank you More

Report | Print

My car died, needed a battery it happened right before the service department was to close. I called to make sure they would be there and could take my car. I pulled up to service they had a loaner ready the service department was to close. I called to make sure they would be there and could take my car. I pulled up to service they had a loaner ready and I was out of there in less than 15 minutes . More

Report | Print