Matthew Buettner
Matthew Buettner at Russ Darrow Toyota of West Bend

Matthew Buettner

Salesperson

Russ Darrow Toyota of West Bend

2700 W Washington Street
West Bend, WI 53095

Contact Me
4.9
44 Reviews

Easy going and a huge horror movie fan! Love to travel and spend time with my amazing family and friends!

Dealership Experience

10 yrs, 8 mos

Industry Experience

10 yrs, 8 mos

Specialties & Trainings

Toyota Certified Sales Training

4.9

44 Reviews

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44 Reviews of Matthew Buettner

June 26, 2025

Dealership Rating
Employee Rating

Worked with me to get the best financing available and make sure service options are available in my area. More

by TDEMERATH920
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Luckiesh, Mark Bechler

Jun 26, 2025

Russ Darrow Toyota of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

May 14, 2025

Dealership Rating
Employee Rating

Matt and Mark stayed well beyond their hours and I'm very grateful they helped me get a new car. I wish I'd come in sooner to make it easier for them. More

by Brad Schleif
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Bechler

May 14, 2025

Russ Darrow Toyota of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

April 21, 2025

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Employee Rating

I drove here from Milwaukee, and I think it was worth every mile. I asked about a certain car, and it was actually there, no bait and switch. If I ever buy another new car, I'd gladly return here. More

by MORNINGGUY_99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cole Lutz

Apr 21, 2025

Russ Darrow Toyota of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mitchell Darrow mitchell.darrow@russdarrow.com

April 16, 2025

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Great communication! Financing was quick, easy and accommodating! Met all my expectations. Would recommend to others! More

by SARA_R62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cole Lutz

Apr 16, 2025

Russ Darrow Toyota of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Toyota of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

March 15, 2025

Dealership Rating
Employee Rating

Nice people, efficient, fast and timely. Correspondence was good, knowledgeable and helpful. I wish I would of received hardcopy in addition to the quick drive. Left my insurance papers in g More

by smithrb369
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Janessa Rios

Mar 16, 2025

Russ Darrow Toyota of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Toyota of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

March 06, 2025

Dealership Rating
Employee Rating

Matt and the rest of the Russ Darrow team were great to work with. Our first new build vehicle purchase process was seamless. Great communication (timely and clear), friendly, no pressure. Would definit More

by NKHANTKE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Janessa Rios

Mar 06, 2025

Russ Darrow Toyota of West Bend responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Matthew or our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Mitchell Darrow mitchell.darrow@russdarrow.com

February 15, 2025

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Employee Rating

Chris G. was our tech. Great personality, excellent knowledge of our vehicle make & model. Made recommendations for future tasks based on his observations. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Greasing

Feb 16, 2025

Russ Darrow Toyota of West Bend responded

Thank you for the kind words for our service department, Scott! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mitchell Darrow mitchell.darrow@russdarrow.com

January 17, 2025

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Employee Rating

Matt was great to work with. He was up front, honest, and took the time to show me all the features on my new Tundra. I wasn’t sure if I wanted to get a Tacoma or Tundra and he w More

by VINCE.DECKER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cole Lutz, Mark Bechler

Jan 18, 2025

Russ Darrow Toyota of West Bend responded

Thank you for sharing your experience with us, Vince! We're happy to hear it went well and truly appreciate your feedback. Mitchell Darrow mitchell.darrow@russdarrow.com

October 19, 2023

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Employee Rating

I had a very enjoyable experience purchasing my new car. The staff was helpful and friendly. More

by dheyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cole Lutz

Oct 26, 2023

Russ Darrow Toyota of West Bend responded

Thanik you Mr. Heyen, we are very happy to assist you and the thousands of satisfied customers that give us great reviews!! danny shutts, gm

May 08, 2023

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Excellent customer service. Very happy Very happy Very happy Very happy Vary happy Very happy More

by Krusher234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Shutts

May 10, 2023

Russ Darrow Toyota of West Bend responded

thanks Jack!! danny shutts, gm

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