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Matthew Falcon
Matthew Falcon at Liberty Honda

Matthew Falcon

Shuttle Driver

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.7
51 Reviews
4.7

51 Reviews

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52 Reviews of Matthew Falcon

May 22, 2025

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Employee Rating

At Liberty Honda I experienced good communication with Scott. I got a video status during the service pretty impressive. They should do that more often. More

by omyrajackson
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Brewer

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May 15, 2025

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Scott and his team are so wonderful! They made my service smooth from drop off to pick up! They communicated everything and were very transparent which I appreciated! More

by aew2233
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio, Leslie Mercado-Sanchez, Scott Brewer

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May 16, 2025

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

May 10, 2025

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Chloe is always ready to do everything she can to take care of my needs. She is first rate, professional and interested in my satisfaction More

by richardtoney
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio, Leslie Mercado-Sanchez, Scott Brewer

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May 10, 2025

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 30, 2025

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Excellent work keep it up. I always prefer liberty because they always did a good and gave me good recommendations to keep better health of car life More

by ccsrini
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio, Leslie Mercado-Sanchez, Scott Brewer

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May 01, 2025

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 27, 2025

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The customer service team was outstanding appointment was great compared to other dealerships I had been to. More

by gerald.ramsay09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio, Leslie Mercado-Sanchez, Scott Brewer

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Apr 27, 2025

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 24, 2025

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Scott was honest and thorough about what needed to be done. As always, I was completely satisfied with the results. More

by JELENNEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio, Leslie Mercado-Sanchez, Scott Brewer

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Apr 24, 2025

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 12, 2025

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Great experience. Everyone was very helpful and it was easy! I will come back for my next service! More

by heatherking123
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio, Leslie Mercado-Sanchez, Scott Brewer

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Apr 12, 2025

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come!

February 28, 2025

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They were very supportive and responsive to my time sensitive issue. Technician went out of his way to help me and get me on my way in a timely manner. More

by Bam_11385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio, Leslie Mercado-Sanchez, Scott Brewer

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Feb 28, 2025

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 21, 2025

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The service was fairly quick and the staff explained any recommended services I may need More

by lisag_1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio, Leslie Mercado-Sanchez, Scott Brewer

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Feb 22, 2025

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

February 21, 2025

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Employee Rating

This dealership fixed all the dents, scratches, etc. caused by the accident and now my car looks new again. More

by THESTASSENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio, Leslie Mercado-Sanchez, Scott Brewer

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Feb 22, 2025

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come!

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