Matthew Fox
Matthew Fox at Crestview Cadillac, Inc.
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Matthew Fox

Used Car Sales

Crestview Cadillac, Inc.

555 S Rochester Rd
Rochester, MI 48307

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4.6
18 Reviews
4.6

18 Reviews

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18 Reviews of Matthew Fox

April 30, 2024

Dealership Rating
Employee Rating

Service was awesome. Kind and fast. Also they cleaned my car. I will use their service again. More

by bbulsoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

Crestview Cadillac, Inc. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 28, 2024

Dealership Rating
Employee Rating

The service was quick and done well. I would recommend this dealership for oil changes. More

by hmader1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2024

Crestview Cadillac, Inc. responded

Your wonderful feedback and rating mean a lot to us. We do hope we can be of assistance in the future. Take care!

April 24, 2024

Dealership Rating
Employee Rating

Matt was very helpful and the whole experience from start to finish was easy and quick More

by Tphipps1020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 27, 2024

Crestview Cadillac, Inc. responded

It is great to hear everything was done quickly and to your satisfaction!

April 23, 2024

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Employee Rating

Very helpful with choosing and finding the right car for my wife. Kept us informed though out the process. More

by Dennis.munro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 24, 2024

Crestview Cadillac, Inc. responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

March 30, 2024

Dealership Rating
Employee Rating

Matt went above and beyond with respect to explaining the vehicle’s options and the set up process. More

by docmoran90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 03, 2024

Crestview Cadillac, Inc. responded

We're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2024

Dealership Rating
Employee Rating

Matt helped me with the car I bought. He was extremely professional and great to deal with. It was a used vehicle that had a small chip in the windshield that he had fixed right away. He More

by KATHI.LUIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2024

Crestview Cadillac, Inc. responded

Kathi, we're happy you found our staff to be so supportive during your experience here at Crestview Cadillac, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 18, 2024

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Employee Rating

Horrible Customer Service. I've bought many luxury brands and ive never been treated as poor as i was at Crestview More

by Matt Fox
Recommend Dealer
No
Mar 21, 2024

Crestview Cadillac, Inc. responded

Matt, thank you for reaching out to us. We regret to hear about the situation you have described. If you are willing to give us another chance, please contact us at (248) 841-4166 so we can understand your situation better in order to try and turn your experience around. Thank you, Crestview Cadillac, INC.

February 29, 2024

Dealership Rating
Employee Rating

As I have stated in previous customer feedbacks your service department is still the best I have experienced. More

by PATON50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2024

Crestview Cadillac, Inc. responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!

February 14, 2024

Dealership Rating
Employee Rating

Great experience! Thank you Matt. I absolutely love my car and so do all my friends. More

by le_fresh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 21, 2024

Crestview Cadillac, Inc. responded

Your wonderful feedback and rating mean a lot to us. Congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 13, 2024

Dealership Rating
Employee Rating

Lack of communication overall. I purchased out-of-state & had vehicle shipped. Touchscreen and info system dysfunctional, illegal window tint is on car, less than half a tank of g More

by JRSUMRALL1
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Doug- Preowned Manager

Feb 23, 2024

Crestview Cadillac, Inc. responded

We base our relations with our clients on professional, no-pressure service, full disclosure, and transparency. As such, all information is prominently disclosed on the proposal each client receives prior to making a buying decision.

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